Frequently Asked Questions


Thailand Travel FAQs

I plan to go to Thailand. How is the situation there?

It is not only in Thailand, but the whole world went to a pause. However, it is not as strict as before wherein the borders were closed and the curfew was enacted. Because of the restrictions, some destinations have fewer tourists and are not as busy as pre-pandemic days. Thailand welcomes tourists from around the world. You may enter Thailand under the Bangkok Quarantine or Phuket Sandbox programs.

How do I transfer from the airport to my hotel?

Your hotel booking package should include the transfer as it’s the government’s way to trace the tourist’s quarantine. However, there are also transfer services when you arrive at the airport.

Can I extend my insurance?

You can contact your insurance for this. However, some insurance companies don’t offer extensions or applications for those who are already in Thailand. It’s better to directly contact your insurance provider for this matter.

What kind of insurance is allowed in the Thailand Pass application?

Any insurance that covers the expenses when you contract COVID-19 is allowed. However, based on experience AXA Sawasdee Thailand is the most popular option. Please visit: www.siam-legal.com/axa-insurance for more information.