Thailand Pass FAQs


Thailand Pass FAQs

Thailand Pass FAQs

Thailand Pass Application

Thailand Pass Problems

Thailand Pass Helpline

Vaccination

Sandbox and Test & Go

Thailand Travel

Hotels – AQ & SHA Extra +

Insurance

Covid-19 & RT-PCR

Children

Domestic Airport Transit on Arrival

Travel to Bangkok

Travel to Phuket

Travel to Chiang Mai

Travel to Pattaya

Travel to Hua Hin

Travel to Samui

Information Security

Additional Information

Thailand Pass Application

What is Thailand Pass?

Thailand Pass is a web-based system for Thai and foreign travelers to fill in their travel and health information such as flight details, hotel accommodation, vaccination status and insurance.

Upon approval, you receive a QR code that will allow you to travel to Thailand (you will still need to meet visa requirements).

Is the Thailand Pass System open for registration?

Yes, Thailand Pass is already open for registration. The registration was opened on November 1, 2021.

What are the changes to Thailand Pass from May 1, 2022?

After May 1, vaccinated travelers no longer need to apply for Test & Go or Sandbox in the Thailand Pass system.
Vaccinated travelers will upload their:

  • Passport details
  • Travel details
  • Covid Insurance
  • Vaccination certificate

Unvaccinated travelers doing Alternate Quarantine will upload:

  • Passport details
  • Travel details
  • Covid Insurance
  • SHA+ hotel confirmation
  • Day 5 RT-PCR test confirmation
  • Hotel transport confirmation

Unvaccinated travelers not doing the Alternate Quarantine will upload:

  • Passport details
  • Travel details
  • Covid Insurance
  • 72-hour pre-departure RT-PCR test result

Is a Thailand Pass registration required for all 3 schemes travelling into Thailand?

Yes. All travelers travelling by air or land from all the schemes:

  • Test and Go (Exemption from Quarantine)
  • Sandbox Program
  • Alternative Quarantine for unvaccinated travelers

are required to register for the Thailand Pass in order to enter Thailand.

Visitors entering Thailand by sea need to apply through the previous Certificate of Entry process. It is recommended you contact your local Thai Embassy or Consulate for this process.

If I plan to travel to Thailand by land, do I need to register with Thailand Pass?

Yes. Visitors entering Thailand by land must now apply for Thailand Pass online.

If I plan to travel to Thailand by sea, do I need to register with Thailand Pass?

At this time Thailand Pass does not support visitors arriving by sea. Visitors must apply for entry using the older Certificate of Entry system. It is recommended you contact your local Thai Embassy or Consulate for this process.

Can I enter Thailand with the previously approved Thailand Pass that I registered before?

You can enter Thailand with your existing QR code if:

Less than 72 hours – Yes. If there is less than a 72-hour difference from your original date of arrival, you can enter with your current Thai Pass QR code under the scheme you registered.

Over 72 hours – No. If there is more than a 72-hour difference from your original arrival date, or you change the entry scheme, you will need to edit your Thailand Pass application by accessing your application through the Thailand Pass portal using your access code.

Please note that your edited application will be subjected to and undergo the review process cycle all over again.

If you have entered Thailand previously with a Thailand Pass QR, you must submit a new application for subsequent visits.

How do I apply for a Thailand Pass?

You apply for Thailand Pass online. You can apply here.

  • Register at Thailand Pass web portal
  • Input personal details
  • Upload the required documents
  • Receive a confirmation email after registration (within seconds after registration) with Thailand Pass ID.
  • Wait for the Thailand Pass approval (within a day or up to 7 days)
  • Once approved, you will receive an email of your QR Entry Code and Thailand Pass ID, which you will use upon entering Thailand.

What documents are needed to register for a Thailand Pass?

The documents needed for a Thailand Pass registration depend on the traveler’s vaccination status.

Vaccinated:

  • Passport Copy – Scanned copy of the passport profile page.
  • Insurance Policy – Minimum cover of $10,000 USD. Insurance policy must be valid for the entire length of stay in Thailand. *
  • Vaccination certificate – Your vaccination certificate must be of an approved vaccine variety and you must have been vaccinated for more than 14 days prior to departure.
  • (Not required for children below 18 years old who are escorted by parents).

  • Thai Visa – If required.

Unvaccinated:
Unvaccinated travelers have two options when applying for a Thailand Pass.
Option 1 –

  • Passport Copy – Scanned copy of the passport profile page.
  • Insurance Policy – Minimum cover of $10,000 USD. Insurance policy must be valid for the entire length of stay in Thailand. *
  • Hotel reservation – SHA Extra+ / AQ for 5 nights including 1x RT-PCR tests and transfer from the airport to the hotel.
  • Thai Visa – If required.
  • RT-PCR is not required for children under 6 or Thai Nationals entering under the Alternate Quarantine scheme. The result must be printed and only in Thai or English language.

Option 2 –

  • Passport Copy – Scanned copy of the passport profile page.
  • Insurance Policy – Minimum cover of $10,000 USD. Insurance policy must be valid for the entire length of stay in Thailand. *
  • RT-PCR test results are issued within 72 hours before departure and uploaded into the Thailand Pass system.
  • Thai Visa – If required.
  • RT-PCR is not required for children under 6 or Thai Nationals entering under the Alternate Quarantine scheme. The result must be printed and only in Thai or English language.

* Expats living and working in Thailand under a valid visa or residential permit are required to provide proof of insurance coverage in Thailand with a minimum coverage of $10,000 USD or a valid social security card or certifying letter from the employer.

* Thai nationals are not required to provide proof of insurance coverage.

How long does the Thailand Pass approval process take?

You must register for Thailand Pass at least 3 working days before the intended travel date. With the new changes implemented May 1, Thailand Pass approvals will be quicker as there are fewer documents needing confirmation.

Hotel reservation(s) for Alternate Quarantine will undergo verification and authentication by your SHA Extra+/AQ hotel(s) before your application can be further reviewed and approved by the Department of Disease Control. Therefore, please note that processing/approval time could vary, even though applications are submitted at the same time.

When should I apply for a Thailand Pass?

You must apply for a Thailand Pass no less than 3 working days before you travel to allow for processing and approval.

Please note there is no definite approval time frame. Visitors have noted approval in hours, while other visitors have passed the 3-day period because of incomplete or incorrect documents. You can apply for Thailand Pass once you have confirmed all documents and dates.

How much does Thailand Pass cost?

Thailand Pass is free if you register online yourself.

There are companies such as Siam Legal International that can help with your Thailand Pass application. These companies can help compile and check that all your documents are correct and complete. This will help avoid any potential delays in processing. These companies may charge a fee for their service.

What information do I need to complete in my Thailand Pass application?

On the Thailand Pass website you will need to:

  • Choose Thai Nationals or Non-Thai Nationals
  • Choose Thailand Entry Schemes
  • Verify your Purpose of Arrival
    • Purpose of Arrival
    • Departure from country / area
    • First Arrival Port in Thailand (City)
    • Flight Number
    • Date of Arrival (mm/dd/yyyy)
    • Estimate Date of Departure from Thailand

Personal Information Page

  • Name
  • Nationality
  • Date of birth
  • E-mail (Please avoid registering with a Hotmail or Outlook email address. Otherwise email responses from Thailand Pass could be delayed.)
  • Occupation
  • Passport details

Vaccination Page

  • Upload the certificate of 1st and 2nd dose of vaccination (only the 1st dose is required in case of the Janssen vaccine). The certificate should include your personal information for identification, such as your full name, date of birth, nationality, passport number and vaccination details.
  • If your vaccination certificate has a QR code, you can attach a QR Code that will make the verification of vaccine information more convenient and consider your application faster.

Accommodation & Contact Page

  • Booking via SHA Extra+ / AQ Hotel
  • Province
  • Accommodation Name
  • Address
  • Booking ID
  • Duration of Stay (Check-in date & Check-out date)
  • Prepaid RT-PCR receipt number (if any). You can submit your RT-PCR receipt number for verification.

Permanent Address outside Thailand

  • Overseas address
  • Overseas mobile number

Emergency contact details

  • Name
  • Mobile number

Medical Insurance

  • Insurance Policy Number
  • Minimum medical coverage of 10,000 USD (Yes/No)
  • The insurance period covers the total duration of stay in Thailand (Yes/No)
  • Effective Date
  • Medical insurance documents (Upload)

Other visited countries within 14 days before arrival

  • Country

Additional documents (if any)

  • Attach your required proof of pre-paid RT-PCR test to be taken in Thailand, and any additional documents for consideration in PDF format. No more than 3 files can be uploaded.

What do I do once Thai Pass is approved?

Once your Thailand Pass is approved, you will receive an email with your Thailand Pass QR code, ID number, and further details.

Compile your travel documents to be presented on arrival. It is recommended that you print 2 copies of all documents in case a document is kept by an airport officer.

Print a copy of your QR code for arrival in case there is an issue with your phone when arriving.

If I do not own a phone, how will I be able to present my QR Code?

A printed QR Code will do. You can register through your personal computer or laptop and print the QR Code once you receive it.

You also have the option to download your Thailand Pass QR Code to your Apple Wallet/ Wallet Passes.

I am having a problem accessing Thailand Pass on a mobile device. What should I do?

If you have trouble accessing your Thailand Pass on a mobile device app, please access the site on Desktop mode of your phone or on your PC. It is recommended to print a copy of your Thailand Pass QR code when this happens.

Is it possible to change my travel date after registering and receiving my QR code?

Yes.

If your travel dates change by less than 7 days on either side of the original travel date, you can use your existing Thailand Pass.

If your new travel date is more than 7 days, you will need to apply for a new Thailand Pass.

Please note that your edited application will be subjected to and undergo the review process cycle all over again.

Can I submit a single application for my entire family or group if we are travelling as a family or group?

No. All travelers, except children under the age of 18, must apply for Thailand Pass individually.

Children under the age of 18 do not need to register for the Thailand Pass. Parents will add their children’s information to their Thailand Pass registration under the ‘Personal Information’ section.

Thailand Pass Problems

My Thailand Pass application has been rejected due to incomplete documents. What should I do?

Thailand Pass is free if you register online yourself. Please note that the process can be confusing because of language translation. Thailand Immigration looks for certain wording on particular documents.

If you have registered for Thailand Pass and you application has been rejected, contact Thailand Pass with your ID number by:

Email: [email protected] or [email protected]

Phone: +66 2572 8442

Alternatively, there are companies such as Siam Legal that can help with your Thailand Pass application. These companies can help compile and check that all your documents are correct and complete. This will help avoid any potential delays in processing. These companies may charge a fee for their service.

If I do not own a phone, how will I be able to present my QR Code?

A printed QR Code will do. You can register through your personal computer or laptop and print the QR Code once you receive it.

You also have the option to download your Thailand Pass QR Code to your Apple Wallet/ Wallet Passes.

I am having a problem accessing Thailand Pass on a mobile device. What should I do?

If you have trouble accessing your Thailand Pass on a mobile device app, please access the site on Desktop mode of your phone or on your PC. It is recommended to print a copy of your Thailand Pass QR code when this happens.

What if my Thailand Pass is still “Reviewing” after 3 days, what should I do?

You are not able to travel without a Thailand Pass. You need to contact Thailand Pass support to follow up or escalate your application.

Application status: https://tp.consular.go.th/en/check-status

Email: 

Phone: 
+66 2572 8442
+66 6 5205 4247
+66 6 5205 4248
+66 6 5205 4249

Thailand Pass Helpline

How do I contact Thailand Pass?

Application status: https://tp.consular.go.th/en/check-status

Email: 

Phone: 
+66 2572 8442
+66 6 5205 4247
+66 6 5205 4248
+66 6 5205 4249

Vaccination

I am vaccinated. What documents do I need to provide?

You must submit both certificates of your 1st and 2nd doses of vaccination.

However, you can use your 2/2 EU Digital COVID Certificate (DCC) as the reference for both your 1st and 2nd doses of vaccination.

If you have previously had Covid, you should also attach your recovery certificate.

I am vaccinated. How long do I have to quarantine on arrival?

Vaccinated travelers do not need to quarantine when entering Thailand. They will upload their vaccination certificate and insurance when applying for a Thailand Pass.

Vaccinated travelers are free to travel when arriving and are only required to complete an ATK test while in Thailand.

I am NOT vaccinated. What are my options for entering Thailand?

Unvaccinated travelers have two options when entering Thailand.

Option 1 – Apply for 5-day Alternate Quarantine.

  • Passport Copy – Scanned copy of the passport profile page.
  • Insurance Policy – Minimum cover of $10,000 USD. Insurance policy must be valid for the entire length of stay in Thailand. *
  • Hotel reservation – SHA Extra+ / AQ for 5 nights including 1×2 x RT-PCR tests and transfer from the airport to the hotel.
  • Thai Visa – If required.
  • RT-PCR is not required for children under 6 or Thai Nationals entering under the Alternate Quarantine scheme. The result must be printed and only in Thai or English language.

Option 2 – Submit and RT-PCR test 72 hours before traveling.

  • Passport Copy – Scanned copy of the passport profile page.
  • Insurance Policy – Minimum cover of $10,000 USD. Insurance policy must be valid for the entire length of stay in Thailand. *
  • RT-PCR test results are issued within 72 hours before departure and uploaded into the Thailand Pass system.
  • Thai Visa – If required.
  • RT-PCR is not required for children under 6 or Thai Nationals entering under the Alternate Quarantine scheme. The result must be printed and only in Thai or English language.

I am NOT vaccinated. How long do I have to quarantine on arrival?

If you choose to enter Thailand under the Alternate Quarantine scheme, you will need to quarantine for 5 days and do an RT-PCR test on day 5.

Please note that you may not leave the hotel room/premise under any circumstance. Once you have completed your quarantine, you can travel to any destination in Thailand.

My children are unvaccinated; will they be allowed to enter Thailand under the same scheme as their parents?

Children under the age of 18 do not require to be vaccinated and shall be allowed to enter Thailand under the same scheme as their parents.

Those who are over the age of 18 shall have a vaccination certificate confirming they are vaccinated for at least 14 days before their intended travel date.

Note: Vaccines shall be vaccines approved by the Thai Ministry of Public Health (MoPH) or by the World Health Organisation (WHO).

Children aged below 6:

  • Vaccination not required but must travel with parents/legal guardian only

Children aged 6–11:

  • Vaccination is not required but must travel with parents/legal guardians only.

Children aged 12–17:

  • Able to travel alone if vaccinated with 1 dose of COVID-19 vaccine no less than 14 days before traveling.
  • If unvaccinated, must travel with parents
  • All age groups may travel alone (unaccompanied) if fully vaccinated.

What are the vaccines approved by the Thailand Ministry of Public Health (MoPH)?

Listed below are the approved vaccines by MoPH in Thailand:

  • CoronaVac (Sinovac)
  • AstraZeneca (Vaxzevria, Covishield)
  • Pfizer-BioNTech (Comirnaty)
  • Moderna
  • COVILO (Sinopharm)
  • Janssen (Johnson & Johnson)
  • Sputnik V
  • Covaxin
  • Medigen
  • Sputnik Light

Does Thailand recognize mixed vaccination?

Yes, Thailand does accept mixed vaccination.

Your second dose must be given according to the prescribed time frame for each vaccination type (first dose).

  • 1st dose (Sinovac) = 2nd dose after 2 weeks
  • 1st dose (AstraZeneca) = 2nd dose after 4 weeks
  • 1st dose (Pfizer-BioNTech) = 2nd dose after 3 weeks
  • 1st dose (Moderna) = 2nd dose after 4 weeks
  • 1st dose (Sinopharm) = 2nd dose after 3 weeks
  • 1st dose (Sputnik V) = 2nd dose after 3 weeks
  • 1st dose (Covaxin) = 2nd dose after 4 weeks
  • 1st dose (Medigen) = 2nd dose after 4 weeks

Note: Your 2nd dose or booster dose must be given or administered at least 14 days before your intended travel date to be considered completely vaccinated.

*Those vaccinated with Janssen (Johnson & Johnson) vaccine do not need to receive their 2nd dose to be considered fully vaccinated.

*Those vaccinated with the Sputnik Light vaccine do not need to receive their 2nd dose to be considered fully vaccinated.

*Those vaccinated with Medigen and Sputnik Light vaccines are eligible to enter Thailand via the Sandbox Programme only.

Do I need to submit both the certificates of my 1st and 2nd doses of vaccination?

Yes. You need to submit both the certificates of your 1st and 2nd doses of vaccination.

However, you can use your 2/2 EU Digital COVID Certificate (DCC) as the reference for both your 1st and 2nd doses of vaccination.

Can I travel to Thailand if I have previously been infected with COVID-19?

Yes. However, you must provide proof that you have recovered already within 3 months by presenting a “Certificate of Recovery” and proof of a single dose of COVID-19 vaccine.

Those who have been infected with COVID-19 and have gotten a single dose of the COVID-19 vaccine within 3 months of recovery are considered completely vaccinated.

Know that the information above is based on the Ministry of Foreign Affairs press release and information. To travel to Thailand freely, please consider this as your guide for your future travel to Thailand.

Sandbox and Test & Go Program

Do I still need to apply for Test & Go if I am vaccinated and entering Thailand after May 1?

No. From May 1, vaccinated travelers do not need to book any accommodation or testing under the old Test & Go scheme.

Do I need to travel from certain countries / territories in order to enter Thailand under the Test and Go scheme?

No. Vaccinated travelers departing from all countries/territories are eligible to enter Thailand under the Test and Go scheme.

Do I still need to apply for Sandbox if I am vaccinated and entering Thailand in Phuket after May 1?

No. From May 1, vaccinated travelers do not need to book any accommodation or testing under the old Sandbox scheme. travelers will no longer be required to stay within the Sandbox “Blue Zone” for 5 days.

What was Thailand’s Test & Go Scheme?

The Test & Go scheme allowed vaccinated visitors to enter Thailand without the mandatory 7-day quarantine and was required for Thailand Pass approval.

As of May 1, Test & Go is no longer needed when applying for a Thailand Pass.

Is it possible to travel freely in Thailand if I came via the Test and Go scheme, Sandbox Program scheme, or Alternative Quarantine scheme?

Test and Go Is no longer required to enter Thailand after May 1. Vaccinated travelers can travel to any location after arrival.

However, you must undergo an ATK self-test during your stay in Thailand and report the test result via the channel as instructed by the Ministry of Public Health.

Sandbox Programme is no longer required to enter Thailand after May 1. Vaccinated travelers can travel to any location after arrival.

However, you must undergo an ATK self-test during your stay in Thailand on Day 5 and report the test result via the channel as instructed by the Ministry of Public Health.

Alternative Quarantine: You will need to undergo your 5-day mandatory quarantine at your hotel/accommodation. You will conduct an RT-PCR test on day 5.

Please note that you may not leave the hotel room/premise under any circumstance. Once you have completed your quarantine, you can travel to any destination in Thailand.

Thailand Travel

Do I need to register with Thailand Pass if I plan to travel to Thailand by land or by sea?

Currently, Thailand Pass is available for those who plan to travel to Thailand by air and land only.

Passengers who plan to arrive by boat must contact the Royal Thai Embassy / Royal Thai

Consulate-General in your area for Certificate of Entry (COE) issuance.

Can I enter Thailand with a previously approved and registered Thailand Pass?

If you have entered Thailand previously with a Thailand Pass QR, you must submit a new application for subsequent visits.

If your travel dates change by less than 7 days on either side of the original travel date, you can use your existing Thailand Pass.

If your new travel date is more than 7 days, you will need to apply for a new Thailand Pass.

Please note that your edited application will be subjected to and undergo the review process cycle all over again.

My arrival date has changed. Do I need to apply for a new Thailand Pass?

If your travel dates change by less than 7 days on either side of the original travel date, you can use your existing Thailand Pass.

If your new travel date is more than 7 days, you will need to apply for a new Thailand Pass.

Please note that your edited application will be subjected to and undergo the review process cycle all over again. A new QR code will be issued.

Is it possible to travel freely in Thailand if I came via the Test and Go scheme, Sandbox Program scheme, or Alternative Quarantine scheme?

Test and Go: You can travel to other Thailand destinations after receiving a negative RT-PCR result and after a Day 1 stay in an AQ or SHA+ hotel.

However, you must undergo an ATK self-test on Day 5 and report the test result via the channel as instructed by the Ministry of Public Health.

Sandbox Program: You can travel freely in the Sandbox area for the duration of 7 days

if the Day 1 RT-PCR test result is negative. Also, you must undergo an ATK self-test on Day 5 and report the test result via the channel as instructed by the Ministry of Public Health.

Once you have completed your 7-day mandatory stay at the hotel within the Sandbox area, you can travel to any destination in Thailand. 

Alternative Quarantine: You will need to undergo your 10-day mandatory quarantine at your hotel/accommodation.

Please note that you may not leave the hotel room/premise under any circumstance. Once you have completed your quarantine, you can travel to any destination in Thailand.

Do I have to stay at the same hotel for 5 days if I enter Thailand under the Sandbox Scheme?

The Sandbox scheme is no longer required from May 1, so you are no longer required to stay in the same hotel for 5 days.

Do I need to register with Thailand Pass if I’m visiting Thailand to transit to another country or territory (without passing through immigration control)?

No. But you need to have an insurance policy document or proof of Covid-19 insurance with at least $10,000 insurance coverage.

Travelers can transit through Thailand for a maximum of 24 hours without passing through immigration control.

Can I submit a single application for my entire family or group if we are travelling as a family or group?

No. All travelers, except children under the age of 18, must apply for the Thailand Pass.

Children under the age of 18 do not need to register for the Thailand Pass. Parents will add their children’s information to their Thailand Pass registration under the ‘Personal Information’ section.

Is the Test and Go (Exemption from Quarantine) scheme applicable to me if I go out of Thailand for less than 21 days?

No. Vaccinated travelers leaving Thailand no longer need to do Test & Go. They are now required to provide a vaccination certificate, insurance, and an approved Thailand Pass when reentering Thailand.

I want to fly directly into Chiang Mai. Am I eligible for Test & Go or Sandbox?

If you are vaccinated, you can now enter directly into Chiang Mai without having to apply for Test & Go or Sandbox.

You can now enter Thailand at other airports and transfer domestically to Chiang Mai right away.

Hotels – AQ & SHA Extra +

What are the differences between AQ and SHA+ hotels?

Alternate Quarantine (AQ) hotels are the hotels eligible to be used as quarantine sites under the AQ scheme as well as designated venues to wait for your RT-PCR result under the Test and Go scheme and Sandbox Programme.

Safety and Health Administration (SHA) Extra+ hotels/accommodations are hotels that meet the “Amazing Thailand Safety and Health Administration” standards, have hospital partners and are eligible to be used as hotels under the Sandbox Programme and as venues to wait for your RT-PCR result under the Test and Go scheme.

70% of staff have been vaccinated and unvaccinated staff will not have direct contact with guests.

Both are designated waiting areas for your RT-PCR results.

The list of SHA Extra+ / AQ hotels can be accessed through the Agoda.

My flight arrives in Thailand after midnight. How should I book my hotel for the Test and Go scheme?

You should book your hotel starting from the day before your flight arrives.

E.g. If you arrive in Thailand on 2 November 2021 at 1 am, book your hotel for the duration of 1–2 November 2021 (1 night). Once your RT-PCR test result is negative, you can check out of your hotel on 2 November 2021.

How do I travel from the airport to the hotel?

Vaccinated travelers can now organize their own transport from the airport to the hotel.

Unvaccinated travelers must travel from the airport by pre-arranged, pre-paid shuttle service/airport pickup. The vehicles and drivers are prepared for travelers and aware of the required processes. SHA Extra+ / AQ hotels offer this service as part of your package.

Do I have to stay at the same hotel for the entire 5 days of the Sandbox Program?

From May 1, the Sandbox scheme is no longer required. For travelers coming to Phuket, Krabi, Phang-nga, and Surat Thani (Koh Samui, Koh Tao, and Koh Phangan), you do not need to book a hotel for 5 days.

Where can I find a list of SHA Extra+ / AQ hotels & prices?

You can find a list of SHA Extra+ / AQ hotels and prices through Agoda.

Insurance

Do I need to submit a copy of my insurance policy as an expat living and working in Thailand?

Yes. Expats with a valid visa or with a residential permit in Thailand must show proof of insurance coverage with a minimum coverage of $10,000, a valid social security card, or a certified letter from their employer.

In terms of Thai nationals entering Thailand, they do not have to show proof of insurance coverage for they are covered by Thailand’s Universal Healthcare program.

Is it necessary for my insurance to be COVID-19 insurance in order to register with Thailand Pass?

No. As long as the insurance coverage is with a minimum coverage of $10,000 for medical expenses including COVID 19. It can be general insurance or health insurance, not just COVID-19 insurance.

Can I use my insurance from my home country? Or Do I need to have insurance from a Thai company?

You can attain an insurance policy from your home country as long as it meets the minimum coverage of $10,000 USD and provides cover in Thailand.

Link to Siam Legal AXA Insurance

What is the promo code for AXA insurance?

There is no promo code needed when applying for AXA Covid-19 insurance. Click on the link and any discounts are automatically applied.

Does the AXA insurance cover my hotel isolation expenses?

AXA’s Sawasdee Thailand insurance does NOT cover additional hotel accommodation costs due to quarantine/isolation.

Covid-19 & RT-PCR

Do I need to submit my COVID-19 (RT-PCR) test result into Thailand Pass?

If you are vaccinated, you do not need to complete an RT-PCR test before arriving in Thailand.

If you are unvaccinated and do not want to complete a 5-day quarantine, you will need to complete an RT-PCR test within 72 hours of your travel date and upload the result into your Thailand Pass application for approval.

Is it possible to enter Thailand with a COVID-19 test result from the rapid test method?

Vaccinated travelers will need to complete an ATK rapid test result while in Thailand. It is not required to enter the country.

An ATK test result is not sufficient for unvaccinated travelers who want to avoid the 5-day Alternate Quarantine.

Please note that similar testing techniques, including PCR, qPCR, and RT-qPCR are also accepted.

Do I need to take a pre-departure RT-PCR test to enter Thailand after April 1?

After April 1 you will no longer be required to do a pre-departure RT-PCR test in order to enter Thailand. It is prudent to confirm with your airline carrier and any transit countries if they need a pre-departure RT-PCR test.

After May 1, unvaccinated travelers will need to complete an RT-PCR test if they do not want to complete 5-day Alternate Quarantine.

How much does the antigen test kit cost and who do I pay?

An antigen test kit costs between 50-200 Baht. You purchase an ATK kit from any pharmacy or convenience store in Thailand.

What happens if I test positive for COVID on Day 1 or Day 5 (ATK)?

If you test positive for Covid-19 while in Thailand, you will be notified of how to proceed by medical professionals. The test center or hospital will make all arrangements to admit you to a hospital or suitable hotel (this will be decided on a case-by-case basis). Your expenses need to be covered by your insurance.

Positive Covid cases are assessed on a case-by-case basis. If you test positive on a Day 5 ATK test, you will report to the closest hospital or testing center. Depending on the severity of symptoms, you will be admitted to the hospital or be required to self-isolate in your hotel/accommodation for up to 14 days.

How can I report my Day 5 ATK test result?

On arrival in Thailand you need to download and install the MorChana app:

When you complete your Day 5 ATK test, you will upload the result through the app.

I cannot load my Day-5 ATK result into the MorChana App. What can I do?

If you cannot upload your ATK test result into the Morchana App, speak to reception at your hotel. They will assist with recording the result.

Can I bring an ATK test kit from my home country or do I need to buy it in Thailand?

You can bring a test from your home country, but ATK test kits are available at any pharmacy or 7-11 in Thailand. They cost between 50 – 200 Thai baht.

I have paid for RT-PCR tests but my flights have been cancelled. How do I get a refund?

You can apply for RT-PCR test refund at https://www.thailandpsas.com/refund

Children

I am travelling with children. Can I submit one application for the whole family/group?

All travelers, except children under the age of 18 must apply for Thailand Pass.

Children under the age of 18 do not need to register for the Thailand Pass. Parents will add their children’s information to their Thailand Pass registration under the ‘Personal Information’ section.

What will happen if my unvaccinated child under my Test and Go entry tested positive of COVID?

Covid cases in Thailand are assessed on a case-by-case basis.

  • If a child is too young to care for themselves, a parent is allowed to stay with them.
  • If a child is older and can be left unattended part-time, a parent is asked to stay separately from their child to avoid the risk of infection.

If my child is younger than 12, do they need to do an RT-PCR test through the nasal swab method?

No. Children under the age of 12 can conduct their RT-PCR test through other testing methods, i.e. saliva test.

Domestic Airport Transit on Arrival

What is a domestic “sealed flight”?

Before May 1, if you entered Thailand through Bangkok and planned to fly domestically to another location before undergoing your Test & Go, you needed to travel on certain sealed flights.

These flights should be booked as a single international transit itinerary and be a particular flight number.

After May 1, you do not need to book domestic sealed flights to transit inside Thailand.

What are approved sealed flight numbers?

There are several sealed flights available.

Approved sealed flight numbers for Samui begin with PG51xx.

Approved sealed flight numbers for Phuket begin PG52xx.

I booked my flights separately. Do I need to do my 1-night quarantine in Bangkok?

No. After May 1, vaccinated travelers do not need to complete Test & Go or Sandbox. You can book domestic flights to transit from Bangkok on entry.

Will Thailand Pass pick up on flight and quarantine discrepancies?

As part of due diligence, Thailand Pass confirms flight and accommodation details. If you have booked a non-sealed flight to another location and do not show your quarantine in Bangkok, this can lead to a delay or rejection of your Thailand Pass application.

What locations are available with sealed flights?

Sealed flights are currently available from Bangkok to Phuket and Koh Samui.

Travel to Bangkok

How to travel to Bangkok?

When visiting Bangkok you will arrive at Suvarnabhumi Airport or Don Mueang Airport. Once through immigration, you will be taken by designated transport (arranged through your SHA Extra +/AQ hotel) to the test center or hospital for your first RT-PCR test and then to your hotel while waiting for the result.

Some flights bound for Phuket or Pattaya will land at Suvarnabhumi Airport. If you are on one of these flights you will transit through the airport and board a domestic “sealed” flight to your destination. Please note that only particular flight numbers fall into this category.

Where to take my first COVID test in Bangkok?

You do not need to complete an RT-PCR test on arrival in Bangkok after May 1. You will need to complete an ATK self-test but this can be purchased from any pharmacy or convenience store.

Where to stay in Bangkok?

Travelers can book their one-night Test and Go Hotel in Bangkok through Agoda.com.

For unvaccinated travelers doing Alternate Quarantine, it is recommended to always make sure that you have booked the correct package that includes:

  • an airport pick-up
  • at least one RT-PCR test

Find the latest SHA+ Extra and AQ accommodation in Bangkok at Agoda.

Travel to Phuket

How to travel to Phuket?

When visiting Phuket you will arrive at Phuket International Airport.

Some flights bound for Phuket or Pattaya will land at Suvarnabhumi Airport. If you are on one of these flights, you will transit through the airport and board a domestic flight to your destination.

Can I hire a private taxi to Phuket?

No. Due to quarantine regulations, when entering Phuket through the Alternate Quarantine scheme you are required to transfer from the airport to your accommodation using an SHA-approved transit service.

Your SHA Extra + or AQ hotel should offer airport transfer as part of your quarantine package.

Where to take my first COVID test in Phuket?

You do not need to complete an RT-PCR test on arrival in Phuket after May 1. You will need to complete an ATK self-test but this can be purchased from any pharmacy or convenience store.

Unvaccinated travelers will need to book an RT-PCR test that will be done at the airport before transporting to your hotel.

Where to stay in Phuket?

Travelers can book their hotel in Phuket through Agoda.com.

For unvaccinated travelers doing Alternate Quarantine, it is recommended to always make sure that you have booked the correct package that includes:

  • an airport pick-up
  • at least one RT-PCR test
  • 5 nights accommodation

Find the latest SHA+ Extra and AQ accommodation in Phuket at Agoda.

For travelers entering Phuket you will be able to book your RT PCR test at: www.thailandpsas.com

Travel to Chiang Mai

How to travel to Chiang Mai?

When visiting Chiang Mai you will arrive at Chiang Mai International Airport.

Some flights bound for Chiang Mai will land at Suvarnabhumi Airport in Bangkok. If you are on one of these flights, you will transit through the airport and board a domestic flight to your destination.

Can I hire a private taxi to Chiang Mai?

No. Due to quarantine regulations, when entering Chiang Mai through the Alternate Quarantine scheme you are required to transfer from the airport to your accommodation using an SHA-approved transit service.

Your SHA Extra + or AQ hotel should offer airport transfer as part of your quarantine package.

Where to take my first COVID test in Chiang Mai?

You do not need to complete an RT-PCR test on arrival in Chiang Mai after May 1. You will need to complete an ATK self-test but this can be purchased from any pharmacy or convenience store.

Where to stay in Chiang Mai?

Travelers can book their hotel in Chiang Mai through Agoda.com.

For unvaccinated travelers doing Alternate Quarantine, it is recommended to always make sure that you have booked the correct package that includes:

  • an airport pick-up
  • at least one RT-PCR test
  • 5 nights accommodation

Find the latest SHA+ Extra and AQ accommodation in Chiang Mai at Agoda.

Travel to Pattaya

How to travel to Pattaya?

When visiting Pattaya you will arrive at U-Tapao–Rayong–Pattaya International Airport.

Some flights bound for Pattaya will land at Suvarnabhumi Airport in Bangkok. If you are on one of these flights, you will transit through the airport and board a domestic flight to your destination.

Can I hire a private taxi to Pattaya?

No. Due to quarantine regulations, when entering Pattaya through the Alternate Quarantine scheme you are required to transfer from the airport to your accommodation using an SHA-approved transit service.

Your SHA Extra + or AQ hotel should offer airport transfer as part of your quarantine package.

Where to take my first COVID test in Pattaya?

You do not need to complete an RT-PCR test on arrival in Pattaya after May 1. You will need to complete an ATK self-test but this can be purchased from any pharmacy or convenience store.

Where to stay in Pattaya?

Travelers can book their hotel in Pattaya through Agoda.com.

For unvaccinated travelers doing Alternate Quarantine, it is recommended to always make sure that you have booked the correct package that includes:

  • an airport pick-up
  • at least one RT-PCR test
  • 5 nights accommodation

Find the latest SHA+ Extra and AQ accommodation in Pattaya at Agoda.

Travel to Hua Hin

How to travel to Hua Hin?

When visiting Hua Hin you will arrive at Hua Hin Airport.

Some flights bound for Hua Hin will land at Suvarnabhumi Airport in Bangkok. If you are on one of these flights, you will transit through the airport and board a domestic flight to your destination.

Can I hire a private taxi to Hua Hin?

No. Due to quarantine regulations, when entering Hua Hin through the Alternate Quarantine scheme you are required to transfer from the airport to your accommodation using an SHA-approved transit service.

Your SHA Extra + or AQ hotel should offer airport transfer as part of your quarantine package.

Where to take my first COVID test in Hua Hin?

You do not need to complete an RT-PCR test on arrival in Hua Hin after May 1. You will need to complete an ATK self test but this can be purchased from any pharmacy or convenience store.

Where to stay in Hua Hin?

Travelers can book their hotel in Hua Hin through Agoda.com.

For unvaccinated travelers doing Alternate Quarantine, it is recommended to always make sure that you have booked the correct package that includes:

  • an airport pick-up
  • at least one RT-PCR test
  • 5 nights accommodation

To find the latest SHA+ Extra and AQ accommodation in Hua Hin contact us at [email protected]

As they are necessary for the Test and Go travel scheme by which you enter Thailand. You will not be permitted to leave the airport without the hotel picking you up.

Travel to Samui

How to travel to Samui?

When visiting Samui you will arrive at Phuket International Airport or Suvarnabhumi Airport in Bangkok. You will transit through the airport and board a domestic flight to your destination.

Can I hire a private taxi to Samui?

No. Due to quarantine regulations, when entering Samui through the Alternate Quarantine scheme you are required to transfer from the airport to your accommodation using an SHA-approved transit service.

Your SHA Extra + or AQ hotel should offer airport transfer as part of your quarantine package.

Where to take my first COVID test?

You will receive your RT-PCR test on arrival at the airport in Samui. You will then be taken by designated transport (arranged through your SHA Extra +/AQ hotel) to your hotel while waiting for the result.

Where to stay in Samui?

Travelers can book their hotel in Samui through Agoda.com.

For unvaccinated travelers doing Alternate Quarantine, it is recommended to always make sure that you have booked the correct package that includes:

  • an airport pick-up
  • at least one RT-PCR test
  • 5 nights accommodation

Find the latest SHA+ Extra and AQ accommodation in Samui at Agoda.

Information Security

Will my personal information be safe with Thailand Pass?

Your personal information is encrypted and safe with Thailand Pass as it will be used to approve and facilitate your arrival in Thailand only. Your information will not be shared with non-approved third parties.

I have received an email from Thailand Pass stating that some of my information is incorrect and I must enter new details and scan my QR code. Is this legitimate?

All Thailand Pass correspondence should be received from [email protected]

If you receive any correspondence requesting personal information from an email with a different ending, it may be a scam.

If you receive an email and are unsure, contact Thailand Pass directly by:

Email:

Phone: 
+66 2572 8442
+66 6 5205 4247
+66 6 5205 4248
+66 6 5205 4249

Additional Information

I have inquiries regarding my travel to Thailand / Thailand Pass system. Where can I find more information?

You can find more information at:

To follow up on the status of your current Thailand Pass application, visit the Thailand Pass website – https://tp.consular.go.th/en/check-status

COVID 19 Insurance: https://u.axa.co.th/Sawasdee_Siamlegal

COVID Travel Insurance Thailand

SHA+ Hotels in Phuket: https://www.agoda.com/?cid=1892424

Book SHA Plus Hotel here

Thailand Pass Support by Siam Legal: www.siam-legal.com/thailand-pass

Thailand Pass Support

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423 Comments

  1. Sera
    August 9, 2022
    Reply

    Hi! I am travelling to bangkok from Singapore for about 6days, but am thinking to hire a private car to hua hin for the first two days and back to bangkok from 3rd day to 6th day, is that allowed? is the certificate of vaccination sufficient? Thank you.

  2. Rachel
    August 9, 2022
    Reply

    Hi! I am a fully vaccinated Canadian citizen visiting Bangkok during a 12 hour layover in October. Do I need to apply for a Thai pass? What documents do I require?
    Thank you

    • August 9, 2022

      Hello Rachel,

      A health Insurance and the Thai Pass requirement for international/transit passengers will be lifted from 1 July, 2022 onwards. However, please check for the latest travel requirements with the airline and the country of your furthers destination. You may prepare the copy of your proof of vaccination in case the officer might ask.

      Thank you.