Frequently Asked Questions


Thailand Pass FAQs

What’s the difference between SHA Plus (SHA+) and SHA Extra Plus (SHA++)?

  • SHA Plus (SHA+) hotels not only meet the usual SHA certification criteria but also at least 70% of hotel or business staff have been fully vaccinated against COVID-19.
  • SHA Extra Plus (SHA++) hotels are those that not only meet the Amazing Thailand SHA Plus standard but also provide an accommodation service in partnership with certified hospitals for the RT-PCR test.

I registered twice for the Thailand Pass due to circumstances. The first one got approved while the second didn’t. Can I use the first application?

Yes, you can use the Thailand Pass that has been approved. The rejected application will not cause any problem. If you have been approved for two Thailand Passes, you may use either of the two passes.

I’ll travel to Thailand with my approved Test & Go Pass. Do I still need a 2nd RT-PCR Test?

Yes. All new arrivals will now be required to take a second RT PCR test.

I have just finished my quarantine. Do I need to take the RT-PCR test when traveling to different provinces?

You don’t have to take RT-PCR whenever you travel around Thailand. However, please take extra precautions as the Kingdom is still in a pandemic. The government asks the people not to go for unnecessary travel. If you do, private vehicles are advisable.

Can I have multiple hotels for my Sandbox stay?

No, you can only stay in one Sandbox hotel for the first 7 nights. It must be the same hotel for the whole duration of your sandbox stay. You may stay in another hotel or in a non-SHA+ hotel after you have completed the 7 nights.