Phuket Sandbox and COVID Test FAQs

Phuket Sandbox and COVID Test FAQs

Traveling to Thailand during the pandemic gives more questions to all international travelers. Such includes the COVID-testing. Here are some of the questions that we received and collected:

Who gets the “free” second COVID testing?

Travelers approved before the Thailand Pass suspension and who arrive in the Kingdom from December 24 onwards must do a second RT-PCR test, shouldered by the government, on the 5th or 6th day at a government-approved medical facility.

The Center for Covid-19 Situation Administration (CCSA) mentioned in the December 24 briefing that travelers will have to fill in a port health letter upon arrival at the airport, which will be signed by a border control officer and certified by the Department of Disease Control. The border control officer will then provide you with a copy and a QR code, stating the venue for your second RT-PCR COVID-19 test at no additional cost.

You will present the port health letter to your hotel, which will key your records onto the COVID-19 Surveillance Tracking and Evaluation platform, and arrange for your first COVID-19 test. On day 5 or 6, go to your designated laboratory center for your second RT-PCR COVID-19.

I already have a COVID test appointment for Phuket Sandbox, do I need to register again?

It depends on your COVID test provider. You can contact the hotel or the laboratory that you registered prior.

For those who are coming to Phuket who had already registered through for a single swab test before the announcement of the new guidelines, you can still add a second swab test by logging in to the account you used for registration:

  1. Choose your booking details and click the “Edit” icon.
  2. Click “Additional Swab Appointment”.
  3. Pay the fee

Can I travel to other places in Thailand even if only the Phuket Sandbox is available?

You need to complete a 7-night stay in Phuket before being allowed to travel to other areas of Thailand. Once you receive your first negative test result in Phuket, you are able to travel freely around Thailand’s largest island. After you receive your second negative test result and have completed a 7-night stay in Phuket, you are able to travel to any other area of Thailand.

With the suspension, are there changes to the number of quarantine days?

Seven (7) days quarantine applies to travelers who have a certificate of vaccination to confirm that they have been fully vaccinated with an approved vaccine for at least 14 days before traveling to Thailand. 10 days quarantine applies to travelers who do not have a certificate of vaccination. 14 days quarantine applies to travelers from African countries other than the previously designated high-risk countries, which are constantly being reviewed.

Can we change our flight schedule?

Flight changes are permitted within 72 hours from the original flight time registered in the Thailand Pass without the need to apply for a new Thailand Pass QR Code, provided that all other required documents remain valid or updated.