How to Buy Thailand Travel Insurance from Cambodia

COVID-19 Health Insurance

COVID-19 Health Insurance

Cambodia and Thailand have always had a close relationship. Sharing a border allows easy travel. Thai people have enjoyed heading over the border for a few days, and Cambodians have enjoyed coming to Thailand for a week, or weekend getaway.

You wouldn’t think this could stop. But Covid did exactly that. Borders closed and neighbors were cut off. Even for people who share a rich history together, travel was impossible.

The good news is that both Cambodia and Thailand have eased their restrictions and removed their entry requirements. Travel is possible again and Cambodians can visit the beaches, islands, and experiences of their neighbors.

Cambodia probably understands better than anyone why Thailand introduced harsh restrictions. Both countries wanted to protect their citizens, and both countries understand the impact that a few tourists visiting can have on local businesses. Both understand the need for the benefits of having Travel Insurance when abroad because they know how their local medical systems work.

Thailand is so cheap for Cambodians to visit, that taking the extra step to get good Travel Insurance goes without saying. It is easy to get home, but sometimes a return home might be delayed, or you need some help.

Travel Insurance for Cambodian Travelers

Everything was Covid, Covid, Covid. Travel Insurance, which has been around for years, became Covid Insurance. No one wanted to get it because they “had” to have it, and it was a constant reminder of the state of Asia and the world.

But comprehensive Travel Insurance covers people for so much more than Covid. Things happen. Flights are delayed. Luggage is lost. Accidents occur. This is why we need Travel Insurance.

Travel Insurance is the safety blanket against:

  • Medical emergencies
  • Personal injury & accidents
  • Missed or delayed flights
  • Damage to belongings
  • Lost luggage

In Thailand, foreign visitors cannot receive free medical care. If you have an accident or suffer a personal injury, you will need to pay any medical expenses. If you lose luggage, or a flight is delayed, you will have other costs. Depending on the severity, this could be hundreds of US Dollars.

Travel Insurance gives you peace of mind while abroad, and using a trusted company in your destination country makes it easy.

AXA Thailand: AXA Sawasdee Thailand

AXA Sawasdee Thailand is a well-known and respected insurance company in Thailand that caters to travelers from around the world. Their policies are straightforward and trusted by Thai authorities and medical institutions.

You may get the best Travel Insurance here:

COVID Travel Insurance Thailand

Benefits of AXA Sawasdee Thailand

It is possible to organize Travel Insurance through your home country, but there are many advantages to using an international company based in the country you are visiting. 

Thai Approved

Using a local insurance company that is respected and trusted can simplify processes in the unfortunate event you need to make a claim. AXA staff are familiar with medical institutions in the country and are trained to deal directly with these institutions. AXA staff speak the Thai language and are familiar with local laws.

Using an insurance company from your local country may present issues internationally, or have certain exclusions when making a claim in Thailand. AXA Sawasdee is designed for Thailand.

Offered Packages of Travel Insurance

Many travelers have different levels of comfort for traveling and protection. AXA provides multiple packages to cater to any traveler’s needs. Cambodian travelers can choose between 2 insurance packages for their trip:

Each package offers a different level of cover and claim amounts.

No Waiting Period

Many insurers have a 14-day waiting period for their conditions. This means that you either need to purchase your insurance weeks in advance or risk not being covered until the day you finish your vacation.

Because AXA understands their Cambodian neighbors want to feel safe from the moment they land in Thailand, they have removed any 14-day waiting period, so visitors are protected from day one.

Choice of Policy Duration

Many insurance companies offer limited choices for the length of their policies.

Holiday makers want to know they are covered until they land home safely, so visitors from Cambodia can select the duration of their AXA Insurance policy.

Whether you stay for 15, 30, 60, 90, or 180 days, you are covered while visiting. If you are looking at Thailand as a potential relocation or long-stay destination, AXA has coverage for those looking long-term.

AXA knows plans change, so if you decide to extend your holiday you don’t have to worry about canceling and reapplying. Just call them and extend your existing policy.

Days in Quarantine and Covid Diagnosis

If you are diagnosed with Covid while in Thailand, AXA Sawasdee Thailand covers days spent in quarantine. If you require medical attention while in quarantine, AXA Sawasdee Thailand can assist with organizing professional medical care and emergency transport.

Though many insurance companies now include Covid cover as standard practice, some companies will place exclusions if a traveler is diagnosed as Asymptomatic. This is not the case with AXA Sawasdee. You can make a claim on your policy if you are diagnosed as Symptomatic or Asymptomatic.

24/7 Dependable Service

AXA Sawasdee Thailand’s insured travelers have access to their 24/7 helpline. At any time of the day, helpful staff are available to address your concerns and offer assistance.

They pride themselves on the quick service you can depend on. If you need the insurance policy and certificate quickly, AXA Sawasdee Thailand can do that.

Certificate of Insurance

Foreign visitors are no longer required to provide proof that they have insurance when in Thailand. But in the unlikely event that a Cambodian citizen needs to make a claim or provide insurance documents to a doctor or hospital, the last thing they want is to be searching through a multi-page policy.

Cambodian visitors will receive a convenient 1-Page Certificate of Insurance when they purchase Travel Insurance with AXA Sawasdee Thailand. The certificate contains all relevant policy details and can save time and frustration in a stressful situation.


You can get a full refund of the insurance premium if the Royal Thai Embassy/Consulates do not accept your AXA Sawasdee Thailand insurance. You must provide proof that the policy was not accepted by the Embassy, e.g. a web page of the Embassy listing the requirement, or a leaflet with the Embassy header/logo.

How to Buy Travel Insurance from Cambodia

Cambodian travelers can successfully buy Travel Insurance from AXA Sawasdee Thailand online. Follow the instructions below:

Thailand Travel Insurance Plan 2

  • Go to the AXA Sawasdee Thailand website and apply.
  • Pick between the 2 packages: AXA Insurance Package 1 or Package 2.
  • Pay for your policy.
  • Receive the insurance policy and certificate by email moments after your payment.
  • You can then print your 1-Page certificate if you like to carry a hard copy.

Tips to Make Sure your Insurance is Approved

Before traveling, it is always best to check the details of your policy. You want to make sure that:

  • Incidents relating to COVID-19 are not excluded.
  • Your policy covers your entire stay in Thailand.
  • Your details are correct.

Cambodians can again hop over the border and enjoy a few days away. As a country that receives many visitors themselves, they understand the importance of protecting visitors. This is as true for a Cambodian abroad then it is for welcoming visitors to your own country. With a little planning and a few dollars, you can be approved in minutes and enjoy your holiday in Thailand.

Royal Thai Embassy, Cambodia

If Cambodian travelers require updates or other information about traveling to Thailand, it is best to inquire from their local Royal Thai Embassy.

Royal Thai Embassy, Phnom Penh

  • Address: No.196 Preah Norodom Boulevard, Sangkat Tonle Bassac, Khan Chamcar Mon, Phnom Penh
  • Email Address: [email protected]
  • Contact No.: (855) 23 726 307 – 8
  • Social Media Page: Royal Thai Embassy, Phnom Penh
  • Business Hours: 8:30 am to 12:00 pm to 1:30 pm to 14:30 pm

Get your Travel Insurance here:

COVID Travel Insurance Thailand

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  1. Thoin Sean Lay
    June 10, 2022

    travel from Cambodia to transit 3 hours in sovannaphum airport also require insurance for Covid 19?

    • June 10, 2022

      Hi Thoin,


      Thank you

  2. Thoin Sean Lay
    June 9, 2022

    i already got visa to Netherland. My departure time on 28 June is from Phnom Penh to Sovannaphum airport to connect flight to the Netherlands by waiting for 3 hour transit. In this transit case, do you require for Covid insurance?

    • June 10, 2022

      Hi Thoin,

      Yes, travel insurance with covid coverage minimum of USD 10,000.

      Thank you

  3. Chhuor Sor
    May 25, 2022

    Hi there,
    I would like to buy travel insurance for Covid at Thailand