Certificate of Entry (COE) to Thailand


NOTE: The Certificate of Entry has been replaced by Thailand Pass since November 2021. To know more about the new system, visit our Thailand Pass page.

What is a COE?

The Certificate of Entry or COE is a letter issued by the Thai Embassy or Consulate to allow a foreign visa holder to enter Thailand onboard a special repatriation flight, chartered flight, or semi-commercial flight. This letter will be presented to the airline personnel before departure and to the immigration officer upon arrival in Thailand.

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Who may apply for the COE?


The following categories of persons are permitted to enter Thailand and are required to apply for a valid visa and Certificate of Entry (COE) before traveling to Thailand:

  • Diplomats, officials of international organizations, and their family members
  • Non-Thai nationals who are spouses (holding a Thai Marriage visa), parents or children of Thai nationals
  • Non-Thai nationals who have a Certificate of Permanent Residence
  • Non-Thai nationals with valid work permit or letter of confirmation to work (WP3) from the relevant Thai government agency, and their spouse and children
  • Non-Thai nationals who are students of formal educational establishments in Thailand as approved by Thai authorities, and their parents
  • Non-Thai nationals in need of medical treatment in Thailand, except for treatment of COVID-19, including their accompanying persons
  • Holders of Non-Immigrant visa Category OA/OX
  • Holders of APEC Business card or Thai Elite Visa
  • Holders of Special Tourist Visa (STV) Or Tourist Visa (TR) selected countries only
  • Holders of Non-Immigrant visa for Business purpose, ownership of condominium or investment
  • Holders of Non-Immigrant O retirement visa
  • Passport holders of Countries under Visa Exemption Program

What are the Requirements for the COE?

The main requirement for the COE is that the applicant qualifies to enter Thailand based on the list of eligible travelers. The applicant must secure the appropriate Thai visa before applying for the COE. Once the visa has been obtained, the applicant must prepare the following documents for the COE application:

NOTE: Some embassies will reject your COE application if you do not have the correct format for Health Insurance. In order to have the correct insurance for the COE.

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Siam Legal Visa and COE Application Assistance

Package 1: 395 USD (for UK, USA, and Canada Only)

  • Unlimited Online Visa Consultation
  • Assistance in visa application (non-immigrant O visa and tourist visa)
  • Assistance in COE application
  • Assistance in booking an ASQ hotel
  • Assistance in booking insurance
  • Assistance in booking the flight

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Package 2: 200 USD (for UK, USA, and Canada Only)

  • Unlimited Online Visa Consultation
  • Extensive checklist of required documents
  • Assistance in visa application (non-immigrant O visa and tourist visa)
  • Assistance in COE application

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Package 3: 100 USD

  • Visa Consultation for the best visa suitable to the applicant
  • Extensive checklist of required documents
  • Assistance in COE application (including visa exemption and Phuket Sandbox)

Apply COE Thailand

How to Apply for the Certificate of Entry (COE)?

Step 1: Visit the COE online portal/website and register by filling in your details, and upload supporting documents such as a copy of passport, copy of the valid visa, and COVID-19 travel insurance. The Embassy will screen and pre-approve the applicants who meet the requirements. Please check the status of your application after 1-3 working days.

Step 2: The applicants can check their status online if they have been pre-approved. They will be contacted by email if the Embassy requires more documents. The applicants who are pre-approved passengers can then buy flight tickets and book their ASQ or SHA+ hotels. Copy of the flight ticket and the ASQ hotel or SHA+ Hotel booking confirmation has to be uploaded to get the COE. Please check the status of your application after 1-3 working days.

Step 3: When the COE has been approved, the applicants can check their status online and click to download their COE.

How long does it take to obtain the COE?

It is strongly recommended that the applicant spares at least 15 working days before the travel date to apply for the COE. If you do not have a valid visa, it is recommended to secure your visa before applying for the COE.

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What is the validity of the COE?

The Certificate of Entry is valid only for the intended date of travel. The COE will specifically state your name, passport details, flight date of departure and arrival, flight number, and the name of your ASQ hotel. In case, you need to postpone your trip or change the details of your flight, you need to make a new application for the COE to obtain a new certificate with the new flight details or ASQ hotel details.

What do you have to do after receiving the COE?

Once you have received your COE, you have to prepare the following documents for your trip to Thailand. It will be presented to the airline before departure:

  • Certificate of Entry (COE)
  • Valid visa in your passport
  • Declaration Form
  • Medical Certificate with a laboratory result indicating that COVID -19 is not detected. The COVID test must be by the RT-PCR method, the test must be conducted within 72 hours before departure. Some airlines do not accept home kit tests so please check specific requirements with the airlines you are traveling with.
  • Copy of Travel insurance policy that covers COVID and no less than 50,000 USD. The policy must cover the whole duration of your stay or the duration of your visa. Please print the insurance certificate and all pages of the terms and conditions on the COVID-19 coverage and medical benefits. You may be refused to board the flight if you could not show that the insurance meets this requirement.
  • Copy of confirmed ASQ hotel booking or SHA+ Hotel Booking
  • Flight itinerary
  • T8 Form
  • You must download “Thailand Plus” Application on your mobile phone

 

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1,140 Comments

  1. Madie
    May 20, 2021
    Reply

    I have a question.

    I currently live in Thailand on a Non-B visa and want to leave and return with a re-entry permit. I currently hold a Thai COVID insurance policy that covers 500,000 bhat.

    Do I really have to buy another, more expensive policy?

    • May 28, 2021

      Dear Madie,
      Good day.
      Since you are required to apply for a COE to re-enter Thailand, you must meet the minimum requirement for a COVID 19 Insurance which is 3.5 million THB coverage. Maybe you can avoid the travel for now so that you do not need to submit yourself in applying for a COE.
      Thank you.

  2. Pamela Wafler
    May 20, 2021
    Reply

    I have received my COE. I have two questions.
    1. If your government requirements change as to quarantine times, would someone contact me? I have been vaccinated and am hoping they might reduce the amount of time I must quarantine.
    2. I see PCR and RT-PCR test required prior to my departure. I am having trouble finding the RT-PCR test. Will the regular PCR test be accepted?
    Respectfully,
    Pam

    • May 28, 2021

      Dear Pamela,
      Good day.
      The health staff at the Bangkok Airport will amend the number of days for your quarantine. However, we do not see that kind of change right now, not in the next 2 months. All the sources I can find says RT-PCR COVID 19 test, it is important that you get the correct test to avoid being denied to take your flight.
      Thank you.

  3. Mary Grace Macapagal
    May 18, 2021
    Reply

    Is fit to fly/ fit to travel medical certificate still required upon entering Thailand? or the negative covid teat result certificate is enough?

    • June 1, 2021

      Dear Mary Grace,
      Good day.
      The fit-to-fly certificate is not required anymore, only the printed copy of the RT-PCR COVID 19 test result will be required.
      Thank you.

  4. David
    May 18, 2021
    Reply

    Good afternoon Rex,
    Your advice was much appreciated regarding COE concerns, as you stated the difficulty seems to be flight availability…
    Can you please clarify,
    Am I allowed to apply for the COE before I travel to Philippines (Note: I’m currently in Thailand)
    Or do I have to wait until I arrive in the Philippines before I can apply ?

    Does the embassy then issue my return date / flight times / airline ?

    Also, booking of return flights, does the embassy have a list of available dates that the airlines will be flight to Bangkok ?

    The issue I’m having is that I can’t pre-book return flight until I get the COE approval.

    • June 1, 2021

      Dear David,
      Good day.
      You can apply for the COE even right now if you already have the MNL to BKK flight and you already have the insurance and ASQ booking.
      Right now, there is a shortage of seats for the flight from MNL to BKK so maybe it is not a good idea to go there right now. One option you can fly to Bangkok through Singapore maybe.
      Thank you.

  5. Timothy Poole
    May 18, 2021
    Reply

    Hello.

    Do you offer packages 1 and 2 to Canadians?

    Thank you.

    • May 18, 2021

      Dear Timothy,
      Good day.
      Since the application for the Thai Visa in Canada is done by mail and in person, we can provide the package 2 and 3 only. This will be the 60-day TR visa and COE application or the COE application only if you wish to do to the Visa Exemption under COE.
      Thank you.

  6. Peter
    May 15, 2021
    Reply

    Hi, I have no cell phone to download ThailandPlus. Is this important considering I’ll be there under 45 days and I’m from a visa-exempt country?

    • May 18, 2021

      Dear Peter,
      Good day.
      Yes, that is alright, I believe the staff at Bangkok airport will provide you a form for you to fill out instead of the mobile app.
      Thank you.

  7. Gordon J McKay
    May 15, 2021
    Reply

    The Royal Thai Embassy in Riyadh has just rejected my CoE pre-application on the grounds that my health insurance policy does not include a specific reference to Covid!!!

    Regards,
    GM

    • May 17, 2021

      Dear Gordon,
      I assume you did not submit the Certificate or Letter. Maybe you only submitted the the receipt or policy wording. All of the people who used the AXA link were given a INSURANCE LETTER for the embassy. Perhaps you have to check your email and also, the sample COVID insurance letter is posted on this page. Please check your email if you have that letter also and send it to the embassy:
      https://www.thaiembassy.com/travel-to-thailand/covid-19-insurance-for-thailand
      Thank you.

  8. Steven
    May 15, 2021
    Reply

    Hello,
    I recently uploaded my COE and got rejected because I forgot to upload my visa forms. Do I make a new COE entry or do I have to call them to restart the process.

    • June 1, 2021

      Dear Steven,
      Good day.
      If it was rejected on the first stage of the application, you can just go to the edit personal information (yellow button) and supply the new information.
      Thank you.

  9. Kris
    May 13, 2021
    Reply

    Hello, is the “Medical Certificate” a separate requirement from the negative RT-PCR laboratory result? Or is the lab result enough? Do i need a doctor to write a separate certificate? Thanks!

    • May 13, 2021

      Dear Kris,
      Good day.
      The medical certificate with negative COVID test result or the laboratory result itself are the same. You are no longer to get a doctor’s fit to fly certificate.
      Thank you.

    • Gordon
      May 17, 2021

      Hi Rex,
      Actually, I’d already just discovered my mistake when I read your post above. Of course, you’re 100% percent correct and if you like you can remove this little thread. When AXA emailed me the documents there was a 3rd ‘letter’ that I had overlooked. Haha – a bit of care would have saved me a lot of stress!!

      But thanks very much for the reply – I really appreciate your willingness to take the time to help me.

      Regards,
      Gordon

    • May 18, 2021

      Dear Gordon,
      You’re welcome. We are happy to help.
      Have a good day.

  10. Jade
    May 13, 2021
    Reply

    Hi Rex,

    I would like to ask when is the safest dates to get tested with the RT-PCR method if its within 72 hours before departure, my flight starts on June 12, 2021 departs 17:40 domestic flight in the Philippines (Davao-Manila) then June 13,2021 departs 00:40 (Manila-Phuket)? Thank you.

    Regards,
    Jade

    • May 13, 2021

      Dear Jade,
      Good day.
      The safest time is to have the RT-PCR COVID test on June 10th in the morning.
      Thank you.

  11. Tyler Suarez
    May 13, 2021
    Reply

    Hi Rex, I had written yesterday regarding the COE process. Here are the details:
    My COE was pre-approved today. I’ll be arriving into Phuket on July 1 2021, so outside of the Quarantine Period and during the beginning of the Phuket Sandbox Program. The COE website/app is asking for an ALQ or ASQ booking or Organizational Quarantine. I booked my hotel in Patong Beach (The Bloc Hotel) but it isn’t among the ASQ, ALQ or other hotels listed on the dropdown.

    It looks like they are giving me about 14 days to upload my flight and hotel bookings which I have. My question is who do we reach out to in order to have the coethailand website updated to include the other Phuket hotels, or add a feature where we can skip all of that since there will be no quarantine? Or, is there another work around we can use currently? Only about 6 weeks out from my trip and I don’t want to lose the work I’ve done so far for the COE. Any insight you can provide will be most helpful. Thank you!

    • May 13, 2021

      Dear Tyler,
      Good day.
      The COE website has not be updated and it has not been programmed for the new Phuket SandBox program. Therefore you still need to upload your ASQ Hotel booking. In this case, we recommend for you to wait until there is an official announcement and guideline on how to get a COE for those who will be arriving directly to Phuket. Please check or apply for the COE, 2 to 3 weeks before your flight.
      Thank you.

    • Raymond Platero
      May 22, 2021

      Good Day, I just want to ask if the passenger is arriving to thailand only for connecting flight like more or less 2hrs? Do they need all those requirements listed in this article?
      Hoping for your kind response.

      Thank you,
      Raymond

    • May 28, 2021

      Dear Raymond,
      Good day.
      It is possible if they will not disembark the aircraft.
      Thank you.

  12. Steve Penny
    May 13, 2021
    Reply

    Rex,

    Your help on this website has been extremely helpful being able to get a quick response I haven’t been able to get from the thai emabassy here in America.

    Specifically, your response to my question April 9, “Yes, you are correct. Based on the COVID 19 recovery plan of the government, a vaccinated tourist can enter Phuket and stay for 1 week without quarantine and he or she will be allowed to travel to other parts of Thailand.”

    I understand the Covid situation in Thailand is very difficult right now and requirements are changing constantly.

    There was an article in the Bangkok Post May 10 I am seeking clairification of, because it seems to be different from your April 9 answer on this forum.

    This article May 10 says https://www.bangkokpost.com/business/2112151/phuket-to-reopen-as-planned

    “In the third phase, due to begin on Oct 1, the vaccinated tourists in Phuket will then be allowed to travel to Krabi, Phangnga, Surat Thani, Chiang Mai, Chon Buri, Buri Ram, Phetchaburi, Prachuap Khiri Khan and Bangkok without any new quarantine requirements.”

    It has been my plan to first enter Phuket via Qatar as you recommended Sept 9, spend a week there, then travel to Nakhon Pathom Sept 18.

    I understand this is still four months away and things could change, but has the government changed their policy regarding after spending seven days in Phuket, a fully vaccinated US tourist can then travel to the rest of Thailand, including Nakhon Pathom?

    Thank you for all your help understanding this!

    Steve Penny

    • June 1, 2021

      Dear Steve,
      Good day.
      According to the latest update, you only need to stay in Phuket for 7 days and you are free to travel to nearby provinces or other provinces as long as you meed the entry requirement in that province. For example, during your 7-day stay in Phuket, you will get a COVID test result on the Day 5 or 6 performed at your hotel. You can keep this COVID test result so that when you go to Chiang Mai or another province, you can show the same result and you are able to enter that province.
      Thank you.

  13. Tyler
    May 12, 2021
    Reply

    Hi there, my COE was pre-approved today. I’ll be arriving into Phuket on July 1 2021, so outside of the Quarantine Period and during the beginning of the Phuket Sandbox Program. The COE website/app is asking for an ALQ or ASQ booking or Organizational Quarantine. I booked my hotel in Patong Beach (The Bloc Hotel) but it isn’t among the ASQ, ALQ or other hotels listed on the dropdown. Would like to get this COE obtained ASAP and move forward with everything ASAP. Please advise on how to navigate the site and successfully obtain the COE? Thank you in advance!!

    • May 12, 2021

      Dear Tyler,
      Good day.
      The MFA has not updated the COE website for those arriving in Phuket for the Phuket Sandbox program because there is no official guideline on it just yet.
      Thank you.

  14. Jov
    May 11, 2021
    Reply

    Hi good day! I applied for COE and still waiting for the approval,di i still need a thai visa, I’m from the philippines I’m there just for quarantine. And then fly out to malta after quarantine.thank you.

    • May 11, 2021

      Dear Jov,
      Good day.
      If you applied for the COE under the category of Medium Term Visitor- Visa Exemption, then, you do not need any visa. You can use the 45-day Visa exemption.
      Thank you.

  15. Anonymous
    May 11, 2021
    Reply

    Hello I came India a month ago from Bangkok via Dubai ( Emirates flight ). I have non O visa(dependent) for me and my kids. My husband is in Bangkok with work permit. When can I return to Bangkok?

    • May 11, 2021

      Dear Amira,
      Good day.
      At the moment the flights from India to Bangkok are suspended. The Thai Embassy in India is closed and the issuance of the COE has been suspended also. At the moment, we do not have the information when will it will resume or open for business.
      Thank you.

  16. David Gordon
    May 10, 2021
    Reply

    Good afternoon, I’m currently in Thailand and have a marriage visa, however I need to travel to Philippines for a very short job. Can I apply and check where or not the CoE will be approved prior to my departure from Thailand ? My concern is if I leave Thailand and the CoE is denied, also the short timeframe for returning.

    • May 10, 2021

      Dear David,
      Good day.
      The COE application will not be a problem. It will definitely be approved as long as you have the marriage visa with re-entry permit. You also need to have COVID 19 insurance that is valid until the expiry of your marriage visa, ASQ Hotel booking and flight to Thailand. The only problem I see is the flight from MNL to BKK. It will be cancelled or kept being canceled as evident to the flights of PAL to Bangkok.
      Thank you.

  17. Andy
    May 10, 2021
    Reply

    Hello. We live in Thailand. Going to visit family in the US in June and back in August. Our route back is: Miami-Madrid (15 days stopover)-Frankfurt nonstop to BKK. Which embassy to we apply to for the COE? US, Spain, Germany? Thank you very much in advance.

    • May 10, 2021

      Dear Andy,
      Good day.
      You will apply apply for the COE in Spain since you will stay there for 15 days and you will do your COVID test also in Spain. If you are staying in Germany for 3 to 5 days, you must for the COE and COVID test in Germany.
      Thank you.

  18. Steve
    May 10, 2021
    Reply

    Hello,
    Insurance questions: my family is currently living in TH on diplomatic visas until December 2022. We are traveling to the USA for 6 weeks June-August 2021. To satisfy insurance requirement how long must we carry COVID 100k insurance for each family member? This is a question in the insurance application (ex 30 days, 90 days, etc).
    Thanks.

    • May 10, 2021

      Dear Steve,
      Good day.
      If the whole trip is 6 weeks, you may book for the 60-day COVID 19 Insurance and you can buy the proper insurance on this link:
      https://u.axa.co.th/Sawasdee_Siamlegal
      Thank you.

  19. R Lummis
    May 5, 2021
    Reply

    I was pre approved for a COE and uploaded documents 10 days ago. The new 14 days change came out a few days later and my trip is not until end of June. I changed my asq hotel because old one said no available. I was unable to make changes to my application and the consulate said to file a new COE. When you try to file a new COE it says already registered and under consideration. I am unable to provide my new ASQ as I have not been either denied or approved in 10 days.

    • May 5, 2021

      Dear R Lummis,
      Good day.
      If the COE was only pre-approved and it was not approved yet, there is a possibility the embassy will reject it and then after that, you will be able to upload the new ASQ pdf file.
      If the COE has been approved and you only need to change the number of days of the quarantine, the embassy will automatically change it. If your COE has been approved and you need to change the Hotel Name, you need to ask the embassy to reject it and you can request by email or by phoning them.
      Thank you.

  20. Robert
    May 4, 2021
    Reply

    Can my Thai national girlfriend (who presently lives in Pattaya) room with me in my ASQ hotel?

    • May 4, 2021

      Dear Robert,
      Good day.
      Unfortunately, it is not possible for her to come to your room because visitors are not allowed in quarantine rooms.
      Thank you.

  21. Greg K
    April 30, 2021
    Reply

    Hello,
    My COE was approved on 29 April with an arrival date to Thailand on 30 May. I was told I would have to do the 7 days quarantine because I have been vaccinated. The hotel that I booked for the 7 day package is now stating I have to do a 14 day package because the rules have changed on 29 April as I will be arriving after 6 May . If I have been vaccinated why am I now being put in the same category as someone who is not vaccinated?

    • April 30, 2021

      Dear Greg,
      Good day.
      Since your arrival is May 30, 2021 you will undergo the 14-day quarantine. All travelers coming into Thailand on May 6 onwards will be required to have a quarantine for 14 days regardless of your nationality or vaccination status.
      may rules may change after May 14th, let’s wait and see.
      Thank you.

  22. Carol Joe
    April 30, 2021
    Reply

    Hi Rex,

    I have a COE issued on 28th for arrival on the 6th May. I would like to request for a change to the 5th May. I have understood well that I will have to serve 14 days quarantine. Do you think I can still get it considering the short time ?

    • April 30, 2021

      Dear Carol,
      Good day.
      Please call the Thai Embassy to and request them that you have a new flight arriving May 5th and you need to change your COE but that COE will be issued maybe May 1, so you will not qualify for the 7 and 10 days quarantine anymore. You will do 14 days whether you arrive May 5 or 6.
      Thank you.

  23. Uriah Giroux
    April 30, 2021
    Reply

    Thank you for your reply Rex.

    So does that mean I don’t need to change my COE application, but will just have to present it at Bangkok Airport and show them my new ASQ confirmation letter? It’s the exact same hotel and arrival date, just extended a week to the new 14 days now.

    • April 30, 2021

      Dear Uriah,
      Yes, that is correct. There is no need to change the application or change the COE. Just present the airport staff the updated ASQ Reservation. If your application has not been approved, I am sure the quarantine period in that COE will be 14 days when it’s issued.
      Thank you.

  24. Uriah Giroux
    April 30, 2021
    Reply

    I just read everyone has to go back to 14 day quarantine. I applied for my COE a few days ago but I just extended my quarantine at same hotel just extra week. Do I have to cancel COE application and do whole new one or can I just amend it to reflect the extra week added or do I not need to change anything?

    • April 30, 2021

      Dear Uriah,
      Good day.
      If your COE will be issued today or has been issued already, you do not need to change it. If your COE will be issued next week, for sure it will reflect the new quarantine period. Ultimately, the staff at the airport will automatically adjust your ASQ period. Your hotel will send you an updated ASQ confirmation letter. Please read the remarks number in your COE, it says the Health Official at Bangkok Airport will decide the number of days of your quarantine. You can assume that it will be 14 days and not less than that.
      Thank you.

  25. Simon Smallcombe
    April 29, 2021
    Reply

    I have a confirmed COE and would like to change my ASQ. Is this possible?

    • April 29, 2021

      Dear Simon,
      Good day.
      If you would change your ASQ Hotel, yes, you must change your COE. You must ask the Thai Embassy to reject your previous COE and submit the new ASQ using the red button on the COE website.
      Thank you.

    • rlummis
      May 5, 2021

      In regards to this thread. Do we need to ask the Thai embassy to reject the COE or the Consulate we are dealing with in the US?

    • May 5, 2021

      Dear R Lummis,
      Yes, you will call or email the Thai Consulate that is already handling your COE application.
      Thank you.

  26. flemming sorensen
    April 19, 2021
    Reply

    Hi Rex
    My Thai wife are planning to fly back to Thailand in June to live. We will both be fully vaccinated. I have a few questions:
    As my wife is a Thai national does she need health insurance including Covid coverage?
    Can we book our flights on Scoot or does it need to be SIA?
    Can we quarantine together in the same hotel?

    • April 19, 2021

      Dear Flemming,
      Good day.
      Your wife does not need COVID-19 insurance. She only needs to obtain a COE which requires ASQ Hotel booking for at least 7 days and COVID 19 test before your flight to Thailand.
      For yourself, you need the COE, COVID 19 insurance, ASQ Hotel booking for at least 7 days and COVID 19 test before your flight to Thailand.
      Yes, you may book for an ASQ hotel and you can stay in the same room.
      For the flight, it does not matter if it is Scoot or SIA, please make sure that the flight has the permit to enter Thailand.
      Thank you.

  27. April 16, 2021
    Reply

    Dear Mineri,
    Good day.
    You will not be able to get a new PIN or 6-digit code since your COE has been issued already and your details are still in the system. You must contact the Thai Embassy and ask them to reject your COE so that you can upload a new flight details and ASQ.
    Thank you.

  28. April 15, 2021
    Reply

    Hi,
    I received my COE but my flight is pushed back from April 15th to April 21st. I re-applied my COE application but haven’t received the COE code yet. Do you know what’s wrong?

    • April 16, 2021

      Dear Mineri,
      Good day.
      You will not be able to get a new PIN or 6-digit code since your COE has been issued already and your details are still in the system. You must contact the Thai Embassy and ask them to reject your COE so that you can upload a new flight details and ASQ.
      Thank you.

  29. Jeff
    April 12, 2021
    Reply

    Hi Rex, quick question about the 72 hour covid test requirement. When does the 72 hours start? I mean which flight – the first one in the US or the last one that connects from Korea into BKK? If we get the test swab done at 09:00 on Sunday and our first flight is at 07:00 but the flight from Korea isn’t until 15 hours later is our test in or out of the 72 hours?

    I’m assuming that all of this is based on the time the swab was taken and not when the results were issued.

    Thanks

    • April 12, 2021

      Dear Jeff,
      It will be 72 hours before the flight departing from the US. Yes, the 72 hours timeline is for the test being performed.
      Thank you.

    • Jeff
      April 12, 2021

      Rex, please confirm this for me. I asked the same question to Delta and they quoted back to me the info from the Thai Gov sites “…must have a negative COVID-19 RT-PCR test taken no more than 72 hours before departure from the first embarkation point”. So for our example: Green Bay to Detroit depart 07:00am on the 14th – arrive Detroit at 09:30 (Eastern Time Zone). The flight leaving the US from Detroit departs at 14:00 Eastern Time.

      If our test is from 09:20 Central Time than we are within 72 hours if the requirement is the first embarkation point but not within 72 hours if the requirement is the flight that is leaving the US. We’d be at 76 hours.

    • April 13, 2021

      Dear Jeff,
      Good day.
      The flight from Green Bay to Detroit is domestic flight so technically you do not need to show any document relating to Thailand to take that flight. I recommend for you to count from the flight that departs from US to be on the safe side.
      Thank you.

  30. April 11, 2021
    Reply

    Why does my question keep getting deleted un-answered! I have asked this question three times. No one answers the phone. I have been trying to do a COE for two days. I have tried on two computer and using several browsers. I keep getting this error when I submit the COE form.

    The requested URL was rejected. Please consult with your administrator.

    Your support ID is: 4552082687425311835

    • April 12, 2021

      Dear Patrick,
      Good day.
      Regarding this problem, we recommend for your to call the Thai Embassy or Consulate where you are supposed to submit your COE application. Our website or firm is not a technical support of the COE Application. Our website is a blog and we post some helpful information for our readers.
      Thank you.

  31. Jim
    April 10, 2021
    Reply

    Rex, I tried to register for pre approval of the COE 4 days ago but have heard nothing. After the ‘save’/’confirm’ screen is there another screen to ‘send’ or ‘submit’? Any way I can check to see if this has been received or should I re-try? Thanks so much for your help.

    • April 12, 2021

      Dear Jim,
      Good day.
      Did you receive an email about the 6-digit code? or when you try the “forgot the pin-code” option, does it give you a 6-digit code?
      If you do not get 6-digit code when you try these, then your details was not registered.
      Thank you.

  32. edward cassidy
    April 9, 2021
    Reply

    hello again, it sounds like it would be easier to just buy a cell and upload Thailand Plus. My question then is, would I be allowed to buy a Thailand Sim card and geta Thai local numberor, would I be expected to keep my USA telpehone number?

    Thank you

    • April 9, 2021

      Dear Edward,
      You may provide the number of your ASQ Hotel.
      Thank you.

  33. Beth
    April 9, 2021
    Reply

    Hi Rex, Thank you for your quick reply. In my initial submission I did submit the flight numbers exactly as listed from the itinerary… They are American Airlines flights and the flight numbers are a four digit number. I went in to edit personal information and added AA to the numbers because I don’t understand what else they could need. I thought maybe that’s what they were looking for since their example is shown as eg TG655. If that is incorrect I’m afraid it will be rejected once again. But it’s not clear what is needed. Anyway to get more clarity? Thanks!

    • April 9, 2021

      Dear Beth,
      Yes, you must include the two-petter airline code AA1234 for example. I think you should go for the red button, Confirm Travel Details since you are also providing your flight details, which I assume you are already pre-approved. Do not use the yellow button.
      Thank you.

    • Stephen King
      April 11, 2021

      Really need helpvwith coe as 2 weeks before I go

    • April 12, 2021

      Dear Stephen,
      Yes, we have sent you an email about the assistance for the COE.
      Thank you.

  34. edward cassidy
    April 9, 2021
    Reply

    Hello and thank you for your reply (my earlier question was how do I sign up for Thailand Plus without a cell?) Your reply sent me to…

    https://www.thaiembassy.com/travel-to-thailand/how-to-travel-to-thailand-in-2021
    That site states, “You must download the “Thailand Plus” Application on your mobile phone.”
    Which brings me back to my question of how to sign up for Thailand Plus without a cell? You mention a substitute but there is no mention of that on the site

    Thank you

    • April 9, 2021

      Dear Edward,
      Yes, that is correct. There has been cases when the arriving traveler was not required to show the ThailandPlus mobile app. if you do not have a cell, what is the contact number in Thailand that you will provide to the contact tracker? I recommend for you to call the Thai Embassy in your current location for more information.
      Thank you.

  35. April 9, 2021
    Reply

    Rex,

    Thank you very much for your quick response! The help yo are providing here really, really helpful to someone like me trying to understand these constantly changing requirements!

    One other question I forgot to ask. I am fully vaccinated with two shots now.

    Is it expected the TR 60 day multiple entry tourist visa will once again be available when I apply for a visa after July 1st to travel to Phuket the first week of Sept?

    Thanks again Rex! This service here you are providing extremely helpful to get answers to these question in one place!

    Steve Penny

    • April 9, 2021

      Dear Steve,
      The 6 months Tourist Visa with multiple entries is currently suspended since the borders are closed anyway. Right now, I cannot say if the multiple entry TR visa will be available this year.
      Once you are in Thailand, I think they will give an amnesty for you to extend your stay inside Thailand and there is no need to leave Thailand. Right now the visa “amnesty” for those who are in Thailand is given until May 29th so every can still stay until end of July. I think it will be extended again.
      You will be eligible for a 7-day quarantine if you land in Bangkok and no quarantine if you land in Phuket via Doha or Singapore.
      Thank you.

  36. Beth Kelling
    April 9, 2021
    Reply

    Received a “Not Approved” COE Due to: Flight no is not correct, eg TG655. Click the “Edit Personal Information” button to update your information or click the “Confirm/Edit travel” button to confirm your travel.
    I don’t understand what is incorrect for the flight number…I’ve uploaded flight information. I edited and added AA for American Airlines before the flight number. Could that have been the issue? I did not see an area to add departure flight or request for it. Is that required? Thank you.

    • April 9, 2021

      Dear Beth,
      Good day.
      You must provide the flight number as indicated in your flight booking and not the codeshare.
      If you have not been pre-approved, you must “Edit personal information”
      If you have been pre-approved and got rejected, you must use “Confirm/Edit Travel”
      Thank you.

    • Mark
      April 12, 2021

      Do I need the Covid insurance if im vaccinated and plan to travel in July, 2021?

    • April 13, 2021

      Dear Mark,
      Good day.
      Yes, you need COVID travel insurance for your trip to Thailand. It is required for the rest of the year. The only difference if you are vaccinated is the number of days on ASQ. If you arrive in Phuket in July 2021, there will be no quarantine. If you arrive in Bangkok, it will be 7 days.
      Thank you.

  37. April 9, 2021
    Reply

    I am a US Citizen intending to be traveling to Phuket in late August or Early Sept. I understand I will not need to quarantine but must book a hotel for 7 days before I can travel to other parts of Thailand.

    But what about the COE and the $100,000 medical insurance requirement?

    Will the requirement for the COE still be in effect late August or early September entering via Phuket?

    Thank you!

    • April 9, 2021

      Dear Steve,
      Good day.
      Yes, you are correct. Based on the COVID 19 recovery plan of the government, a vaccinated tourist can enter Phuket and stay for 1 week without quarantine and he or she will be allowed to travel to other parts of Thailand.
      The COE and COVID 19 Insurance will be required at least until December 31, 2021.
      Thank you.

  38. Supawit
    April 9, 2021
    Reply

    I’ve already submitted COE application but when I tried to track the status, it said my information is not found.

    Could you please help?

    • April 9, 2021

      Dear Supawit,
      Good day.
      You just need to try again and see if you have typed in the correct information or correct spelling and passport number.
      Thank you.

  39. Tyler Suarez
    April 8, 2021
    Reply

    Dear Rex, thank you so much in advance for your wisdom! I am a United States citizen with a valid US passport. Looking to visit Phuket, arriving July 1st 2021. Will be flying from Dallas , TX to Doha, Qatar and then directly to Phuket on July 1st. Based on that info, would you please list the items I’ll need for a smooth entry into the island? Already booked hotel for 17 nights, but holding off on flight until I know what I need….Thank you so much!

    • April 9, 2021

      Dear Tyler,
      Thank you for your message. Please see the checklist below:
      -Certificate of Entry (COE)
      -Passport
      -Medical Certificate with a laboratory result indicating that COVID -19 is not detected. The COVID test must be by the RT-PCR method, within 72 hours before departure.
      -Printed COVID 19 travel insurance certificate
      -Copy of confirmed flight reservation
      -COVID 19 Vaccination Certificate
      -Hotel reservation (normal rooms)
      -T8 Health Form
      -You must download the “Thailand Plus” Application on your mobile phone
      Note: Please monitor the situation in Phuket since there might be changes on the entry requirements due to the recent rise of COVID 19 cases in Thailand right now.
      Have a good day.

  40. Peeto
    April 7, 2021
    Reply

    Hi,

    I am a thai national and just tried to apply for the COE online. I have received my pre approval from the embassy. I have also uploaded my tickets which is 10th may but I have not put my ASQ details. I am curious to the fact that if Thai nationals have to book an ASQ or not. Since there was an option to check the box to agree on ASQ.

    I have initiated the booking however I cannot go back and edit my application. How to proceed?

    Thanks

    • April 9, 2021

      Dear Peeto,
      Good day.
      I believe when you filled out the COE online form, you were asked if you have ASQ Hotel or not.
      If you chose the ASQ, you need to upload your own ASQ hotel reservation.
      If you chose, No ASQ, you can ask for the free ASQ.
      Please call the Thai Embassy in your current location to assist you modify your request.
      Thank you.

  41. vina
    April 7, 2021
    Reply

    Dear Rex, good day. I am from Indonesia will visit Thailand this month only for few hours, so i will arrive in Thailand and in the same day i will back to Indonesia, i want to register CEO but i confused what kind of types of permitted i choose because i dont have plan to enter Bangkok, i will stay in the airport wait for my flight, i also dont know what kind of further consideration to apply, how i have to do for this case?

    • April 9, 2021

      Dear Vina,
      Good day.
      The COE is not required for transit passengers. Also, if you will transit for few hours, you are not allowed to stay at the airport. You must stay on the plane only.
      Thank you.

  42. Stephen
    April 7, 2021
    Reply

    Hi Rex,

    I am an American currently living in Thailand. I have a work permit and Non-B visa. I want to visit the USA for 2 weeks, and return to Thailand in late April.

    Is 2 weeks in the US enough time to get the Certificate of Entry? The article said 15 days, but in another comment here you mentioned that in the US it usually takes 2-3 days. Should I apply for the Certificate of Entry before I leave Thailand then?

    Also, since I have a work permit and Non-B visa, I do not need a return flight leaving Thailand, correct?

    thank you for you help!

    • April 9, 2021

      Dear Stephen,
      Good day.
      If you apply for the COE in Los Angeles, Chicago and NYC the process is within 3 days. If you apply in Washington DC, it will take at least 7 days because they only have 2 staff manning the COE application.
      One-way flight is sufficient but your COVID 19 insurance must cover the duration of your stay, in that case, perhaps at least 90 days validity of insurance?
      Thank you.

  43. craig black
    April 7, 2021
    Reply

    hello Rex,
    I am a Thai national, returning to my home in Thailand.
    I have a COE Current.
    I have T8 health form.
    I have a valid passport till June 21
    I doing covid test Friday 9/4/21
    “looking at dot points in preparing your documents before you depart Guide”please answer the following.
    what is declaration Form?
    Do i need a valid visa to return to Thailand? If I Thai national.
    Do i need Covid 19 travel insurance if i return to my village after 10 quarantine in state facility in Bangkok (COE) ?.
    Also i have no phone to download Thailand Plus mobile APP on? what can i do.
    My friend is helping me get all the information before i fly out 12/4/21

    • April 7, 2021

      Dear Craig,
      Good day.
      If you are traveling on a Thai passport, you do not need a visa for Thailand. You do not need to do the Declaration Form. COVID Insurance is not require for Thai passport holders since you have a Thai SS. As for the ThailandPlus App, if you do not have a smart phone, you can ask the staff at Bangkok airport if you can fill our a form in lieu of the mobile app.
      Thank you.

  44. Nando
    April 7, 2021
    Reply

    Dear Khun Rex
    Thanx for your answer yesterday. Was great to fix about Visa Exemption. I need only another answer about Medical Insurance attachment. I will stay 26 days in Thailand. The date of the entry at the Kingdom on Medical Insurance Policy must see exactly same day for the flight?? Because maybe my flight can be one o two days later of the date showed on Medical Insurance Policy. Will be always no more 30 days Insurance policy. Thanx again.

    • April 9, 2021

      Dear Nando,
      The policy starting date of your COVID 19 insurance may start 1 or 2 days before your arrival. You just have to make sure that your exit date is still covered by the insurance policy.
      Thank you.

  45. Alan
    April 7, 2021
    Reply

    How can I book my hotel and flight before knowing if and when my COE will be approved? Which order should I complete everything? The COE also asks for my address in Thailand as well as the airline agency, so which do I do first?

    • April 9, 2021

      Dear Alan,
      If you are applying for the Medium Term Visitor-Visa Exemption, it is part of the requirements. Just give yourself time allowance of 2 weeks between the flight and COE application. You can use ASQ Hotel address when you fill out the Contact details in Thailand. Leave the agency information as blank.
      Thank you.

  46. edward cassidy
    April 7, 2021
    Reply

    Hello, I do not have a cell phone. can i still get a coe?

  47. dis gusted
    April 6, 2021
    Reply

    IS anyone with the slightest bit of intelligence setting up this Thailand Visa process? The process shows they are just lurching from idea to idea with no desire to simplify the process. The number of duplicated steps required is idiotic. Submit online, then via the mail, then apply for a COE. Why can’t the process simply require submission to the consulate one time? I could submit my air ticket at the same time and receive the COE back along with my passport. Also, If you are unfortunate enough to test positive within the required 72 hrs before departure you lose 100% of your quarantine hotel price

    • April 10, 2021

      Dear Kate,
      Good day.
      The best thing to do to avoid all these hassles is to postpone you trip to Thailand and travel in January 2022.
      Thank you.

    • John Jensen
      May 24, 2021

      Does it really take 15 working days to get a COE?

      I’m thinking of entering with USA visa exemption and using Los Angeles consulate for the COE.

    • May 24, 2021

      Dear John,
      Good day.
      For the Thai Consulate in Los Angeles, it will take around 3 working days to get a COE under category: 11 Medium Term Visitor- Visa Exemption.
      Thank you.

  48. Cameron Macky
    April 6, 2021
    Reply

    Dear Rex,

    Our son will come to Bangkok in late May, and we would like to clarify one of the entry requirements: “Medical Certificate with a laboratory result indicating that COVID -19 is not detected.”

    Does this mean he ONLY needs to get the printed laboratory result – say, from a test center’s website – or does he need BOTH (1) the printed lab result from the test center; and (2) another “medical certificate” signed by a doctor who looks at the printed lab result and then signs another form declaring him COVID-free.

    I ask because if it’s option (2) then our son will need to make a doctor’s appointment on the day of travel, after (hopefully) he will have his test results back. But it would obviously be simpler if all he needed was the lab result, not a doctor’s note confirming the lab result.

    • April 9, 2021

      Dear Cameron,
      Good day.
      The fit to fly certificate signed by a doctor is no longer required. Your son only needs to do the COVID 19 test with a negative result. Normally the test result will be sent by email. He must print the result. A digital copy of it is not acceptable.
      Please make sure also that he purchased the correct COVID 19 travel insurance with the proper wording on the certificate.
      Thank you.

    • Cameron Macky
      April 9, 2021

      Dear Rex,

      Thank you for your reply. I have one follow-up question, about the 72-hours COVID test requirement. Is this strictly and exactly 72 hours before the flight, OR does it mean the test can happen anytime in the 3 calendar days before the flight?

      The reason I ask: Our son’s flight departs the US at 9pm on a Saturday. If the requirement is strictly 72 hours, that means he must take the RT-PCR test after 9 pm Wednesday (which means he would probably have to wait until Thursday morning to go to a clinic for the test). But if the requirement just means he can take the test anytime in the 3 days before the flight, then he could get tested earlier – like on Wednesday morning or afternoon. Thank you again for your help.

    • April 9, 2021

      Dear Cameron,
      I had clients who were refused to board the flight because the COVID test was 15 minutes earlier than 72 hours before the flight (international flight).
      I recommend booking a flight that departs end of the week so that the labs and clinics are open before the flights. Do not book for a flight on Monday.
      Thank you.

    • Cameron Macky
      April 10, 2021

      Dear Rex,

      Thank you for your quick reply and very clear information. It is much appreciated. Happy Songkran!

  49. Robert
    April 6, 2021
    Reply

    Rex,

    Can you please explain what arrow button you are talking for the upload of the COE documents? I have tried the one in the red below the boxes and they do nothing, it still gives me the same message to add the documents again.

    Anybody have any advise, I have a flight near the end of the month and need to figure this out.

    Thank you

    • April 6, 2021

      Dear Robert,
      You have to make sure you uploaded it on the correct section. Sometimes the space for uploading vaccination documents and the space for uploading the passport is confusing. Also, you have to make sure that each section does not have more than 5 files. Make sure you are not attaching big files.
      And always check this note: Please click (arrow up) to attach files before submit your information.
      Thank you.

    • happy daze
      April 7, 2021

      they have made this as complicated as possible havent they?

  50. James Mitchell
    April 5, 2021
    Reply

    I tried using the COE form linked in the article above, but the form would not accept my attachments. It kept asking me to “please attach a copy of your passport” when I attempted to submit even though I had a copy of my passport attached. Let me know if there is a fix for this issue, thanks.

    • April 5, 2021

      Dear James,
      Good day.
      You have to make sure that you click the “arrow up” to make sure that the file was uploaded.
      Thank you.

    • Bobby
      April 6, 2021

      James, did you get it to work. I have tried at least 5 times, including pushing arrow and it gives me the same messages. Any solutions, anyone?

      Thank you Bobby

    • April 6, 2021

      Dear Bobby,
      If you need help with the COE application, please let us know. You may contact us by Line or WhatsApp.
      Thank you.

    • James
      April 7, 2021

      Bobby my only problem was not using the arrow to upload, it is working now thank you Rex

    • April 9, 2021

      Dear James,
      You’re welcome. Have a good day.

  51. Yeap Seng Pey
    April 5, 2021
    Reply

    Hi, I’ve just recently received my approved COE to travel into Bangkok on 14 Apr. However, the airline has just today cancelled the flight and I’ve managed to find another airline to continue on traveling on the same day. How do I update my COE with the latest flight details, thanks.

    • April 5, 2021

      Dear Yeap,
      Good day.
      As long as the new flight is within 72 hours from the original flight then you do not need to get a new COE. Please check your COE if you have that remark number 3 stated in your COE.
      Thank you.

    • Yeap Seng Pey
      April 6, 2021

      Many thanks for your reply and just so that I understand your point is that as long as the change to my original flight to another airline is within 72 hour when I first booked the original flight then I don’t need to apply for a new COE, right? Thanks.

    • April 6, 2021

      Dear Yeap,
      If your COE states that your date of departure is April 10th and that flight got cancelled, then you can till use the the same COE if you fly with another airline on April 10 or 11.
      Thank you.

    • Yeap Seng Pey
      April 6, 2021

      Appreciate your explanation & thank you very much.

    • April 6, 2021

      Dear Yeap,
      You’re welcome. Have a good day.

  52. Charles
    April 5, 2021
    Reply

    Good evening Rex,

    I have applied for my COE the day before the Easter holidays and was told I would get in by Monday (today). Now I have called the embassy in Manila and been told that I should wait till Wednesday. My flight is on the 10th so now I am worried it will not be issued in time as I still have to send my ASQ hotel booking. Will I be able to ensure I get my COE in time for my flight? Thank you!

    • April 6, 2021

      Dear Charles,
      Thank you.
      If you have been pre-approved and you have uploaded the travel information such as your flight (with return flight), ASQ Hotel booking, and COVID 19 Insurance, they normally issue the COE around 2 to 3 days before the flight. If you have not been pre-approved, please call the Thai Embassy to follow-up.
      Thank you.

  53. Charlie
    April 5, 2021
    Reply

    Hi, I’m from the Philippines and we usually receive 30 days tourist visa when going to Thailand. Do I still need to apply for a tourist visa in the Thai embassy in Manila? I’ve been trying to call them but no answer. I only intend to stay in Thailand for a month so I don’t really need the STV. Thanks in advance.

  54. Fabio
    April 5, 2021
    Reply

    Hi Rex,

    what does RT-PCR test mean? Is there a differnce between only PCR test?

    Thanks for answering.

    • April 6, 2021

      Dear Fabio,
      Both RT-PCR and PCR tests will be accepted by Thai authorities. Just choose the test that is faster to receive the result since you only have a window of 72 hours before your flight to have the test and receive the test results.
      Thank you.

  55. Anna
    April 5, 2021
    Reply

    I am from the Philippines. How can I get a visa exemption? What might be the requirement in obtaining one?

    • April 6, 2021

      Dear Anna,
      Good day.
      You can get a visa exemption at Bangkok Airport. But before that, you need to get a COE or certificate of entry under MEDIUM TERM VISITOR-VISA EXEMPTION. You also need to have an ASQ hotel booking, return flight, COVID 19 insurance and COVID test before the flight. Please download our Guide on How to Travel to Thailand in 2021 on this link:
      https://www.siam-legal.com/legal-guide/how-to-enter-thailand-2021-guide.pdf
      Thank you.

    • Katajun Fakhoury
      April 6, 2021

      Dear rex,

      i am a german citizen and travelling from germany. i applied for my COE today. My flight is on the 13th of april. i downloaded all the requested documents (passport, confirmation AXA insurance included covid-19 and 100.000 usd, confirmation for my asq hotel for 11 nights quarantine package).

      i want to be sure that I get my COE in time? is it safe that i will get the CEO within 3 working days?

      Thank you so much for offering this chat and answering so clearly!

      Kind regards

      Katajun

    • April 10, 2021

      Dear Katajun,
      I have applied for a COE through Thai Embassy Berlin and it was 2 to 3 business days. Please know that weekend is coming so technically you only have Friday and Monday to have it received.
      Thank you.

  56. Shine
    April 4, 2021
    Reply

    What are the airlines permitted to enter thailand from the Philippines? Is it only Philippine Airlines? They are too expensive. Can I book singapore airlines?

    • April 6, 2021

      Dear Shine,
      Thai Airways and Philippines Airlines are the only airlines permitted to travel between Manila and Bangkok. I do not think there is a Singapore Airlines flight from Manila to Bangkok.
      Yes, you can book a Manila-Singapore-Bangkok flight as long as you the proper permit to transit in Singapore.
      Thank you.

  57. Queenie Pacheco
    April 4, 2021
    Reply

    I have a flight next week from Manila going to Amsterdam, Netherlands then to the UK. It will stopover in Thailand for 1 hour and 50 mins. Do I need to have the travel insurance of 100,000USD and Certificate of Entry aside from RT PCR test?

    • April 6, 2021

      Dear Queenie,
      If you will not disembark the aircraft, you do not need travel insurance. You will need a COVID test only.
      Thank you.

  58. David
    April 4, 2021
    Reply

    Hi,
    I have applied for A COE and I am awaiting pre-Approval. If I wish to change the date of travel that I stated on the initial application can I do this before uploading flight and ASQ details?

    • April 6, 2021

      Dear David,
      Good day.
      If you have been pre-approved, and you need to upload a different flight or ASQ hotel on the second stage, yes, it is possible. Just make sure that the COVID 19 insurance will still cover the duration of the new flight. Also, if you are applying for COE under visa exemption, please upload also the return flight.
      Thank you.

  59. Stephen laurence Mc Cann
    April 4, 2021
    Reply

    Hi.
    My date of arrival in Thailand has changed. I will now travel 2 days prior also my departure country has changed. Do i need to go through the complete process again and apply online for a new coe.

    • April 4, 2021

      Dear Stephen,
      Please check your COE, the new COEs now stated that any change of flight will be permitted as long as it is within 72 hours from the original flight.
      Thank you.

    • Stephen laurence Mc Cann
      April 4, 2021

      Hi .
      It quotes on my COE Note to airlines – flight changes (due to flight delay or cancellation ONLY) are permitted within 72 hours from the original flight time without the need to issue a new Certificate of Entry, provided that all other required documents are still valid.

      MY flight is not delayed or cancelled ,I am changing my flight to depart earlier or later within the 72 hours from a different departure destination ,therefore my airline and flight number will change ?

      Is the coe change only permitted if your original flight is delayed or cancelled ?

      Thank you for your recent reply ,stephen

    • April 6, 2021

      Dear Stephen,
      Good day.
      In the remarks number 3, it is stated if the flight was delayed or cancelled the same COE can be used. It is a risk to use the same COE for an earlier flight that you have booked. The new airline might ask you to show a proof that the previous airline cancelled the flight.
      Thank you.

  60. nando
    April 4, 2021
    Reply

    Hello, I will go Thailand with a Visa Exemption Program. I will stay less than 30 days but the first step of COE ask me a valid visa. How can I do?? I can not send any VISA online because I don’t need VISA. Thanx

    • April 6, 2021

      Dear Nando,
      Good day.
      You might have chosen the wrong category. You must choose MEDIUM TERM VISITOR- VISA EXEMPTION in order to get a COE under visa exemption. Please do not choose a tourist visa.
      If you choose the Visa Exemption, you must upload your bank statement and return flight within 45 days, together with ASQ Hotel Booking and COVID 19 Travel Insurance which must cover the duration of your stay in Thailand.
      Thank you.

  61. Lyn
    April 4, 2021
    Reply

    Hi, My airline cancelled my flight, rebooked me on a flight that now arrives in Bangkok a day earlier. I have rebooked ASQ and insurance, but the date on my COE is now incorrect. I depart on Tuesday, and the Embassy is closed for Easter. Will it be a big issue if COE date incorrect?

    • April 6, 2021

      Dear Lyn,
      Right now, the Thai Embassies are stating in the COE that any change of flight due to cancellation or delay, the same COE can be used as long as it is within 72 hours from the original flight and all other documents are still valid especially the COVID test result.
      Thank you.

  62. Tsang chui fong
    April 3, 2021
    Reply

    Dear Rex,
    I have booked my flight leaving UK on 14 April , but my last day to upload the confirmation hotel booking and flight is on 5 April and somehow the system do not allow me to access and upload my docs
    It’s Easter holiday the next 2 days. I worry that I am running out of time to upload.
    Please advise and help

    Thank you
    Fenny

    • April 6, 2021

      Dear Fenny,
      Your application has been pre-approved and you have 15 days to upload the flight and ASQ hotel booking. if you are unable to upload it in the given time, the application will be deleted and you have to submit a new application. Please make sure you upload it on time.
      Thank you.

    • Lyn
      April 7, 2021

      Despite the airline changing our flight within the 72 hour time period, the Royal Thai Embassy insisted that we have a new COE. Very stressful on the day of departure, but they were very good and arranged it for us.

    • April 9, 2021

      Dear Lyn,
      Yes, there are embassies who would not risk it. If they are fast in issuing a new one that is good. However some embassies are busy, therefore they provide a remark in your COE about your cancelled or delayed flights.
      Thank you.

  63. April 3, 2021
    Reply

    Hi Rex, I am from 5he US and I tried to get a 90 tourist visa from Wash DC consulate in March 2021, and it turned out to be a real feat to say the least. After no help from 5he consulate, and the fact my state lowered th3 age for the vaccine I decided to wait to get vaccines first. Thus, I asked them to send my Passport back.

    Now to my question, I have a flight to BKK on 4/29 and have decided to just go with the 45 day tourist plan and not need a Visa. But my question is it possible to get a 90 day Visa while I am there? Or maybe convert to an STV, etc? Thanks in advance, Bobby

    • April 6, 2021

      Dear Bobby,
      Good day.
      Yes, it is possible for you to extend your 45-day visa exemption. You can extend it for 30 days normal extension. You can also extend it for 60 days COVID extension and lastly you can change it to Non Immigrant O visa under retirement, Thai wife or volunteer work or even 90 days extension medical extension.
      It is not possible to change it to STV.
      Please make sure you will apply for the COE under MEDIUM TERM VISITOR- VISA EXEMPTION. You can also download our Guide on this link:
      https://www.siam-legal.com/legal-guide/how-to-enter-thailand-2021-guide.pdf
      Thank you.

  64. Kathie donovan
    April 2, 2021
    Reply

    Traveler has a COE but was denied boarding because of Covid test not being correct. Can he still travel on new travel dates with the same COE? Now scheduled 2 days later.

    • April 6, 2021

      Dear Kathie,
      The COEs being issued right now have remarks stating that the same COE is valid for another flight as long as it is within 72 hours from the original flight and all other documents such as ASQ Hotel booking has been updated, COVID 19 insurance are still valid especially the COVID test.
      Thank you.

  65. Jim
    April 2, 2021
    Reply

    Which ‘permitted person’ should I use to apply for the COE? I hold a (non-O) visa now but it and the re-entry permit expired in January. Do I apply as a long stay visitor (non-O) or a medium term visitor-TR-i.e. just a tourist visa?

    • April 6, 2021

      Dear Jim,
      For your incoming trip? Are you coming to Thailand without a visa? If yes, you must choose MEDIUM TERM VISITOR- VISA EXEMPTION. If you have a TR visa sticker, you can use MEDIUM TERM-TOURIST VISA (TR).
      You said you have a Non O visa that expired in January 2021, so technically you are not holding it now. It is already expired. So you might be able to apply for a new Non O visa from the embassy or you can use Visa Exemption first and later on you can change it to non O visa in Thailand.
      Thank you.

  66. Richard
    April 2, 2021
    Reply

    Hello,
    I’m in the bahamas trying to apply for a COE, there is no embassy here, would the Washington DC embassy deal with my request, as i think it is the nearest embassy, and i will transit through the US.

    Thank you!

    • April 6, 2021

      Dear Richard,
      Good day.
      That is tricky, because The Bahamas is not on the list. I would recommend for you to email or check with the Thai Embassy in Washington DC if you can apply for the COE through them while you are not physically present in the US.
      Thank you.

  67. Diana Jansen
    April 1, 2021
    Reply

    Hello
    Is it for dutch (Netherlands) vaccinated people Still required to go into a quarantine period?
    If yes how many days-nights?

    We want to go in July to Phuket and this seems to be NO quarantine?? OR IS this different for the Netherlands?

    • April 6, 2021

      Dear Diana,
      If you will travel between April and June, yes, you still need to do quarantine for 7 days. You can choose some ASQ hotels that offers 7-day quarantine packages.
      If you will travel in July, you will fly from Amsterdam to Phuket through Doha or Singapore, you do not need to do a quarantine. But you must book a normal hotel room in Phuket for at least 7 days.

  68. Ian
    April 1, 2021
    Reply

    Hi there Rex,

    I already have my COE for my flight date of 23 April – which has now been amended to say I should quarantine for 10 days. My 2nd dose of Pfizer is due on 8th April which I believe should allow me to reduce quarantine to 7 days. My question is – can I send the embassy (Dubai) my vaccination certificate once done and have them amend the COE accordingly or will I need to apply for a new COE?

    Ian

    • April 6, 2021

      Dear Ian,
      Yes, you can ask for the Thai Consulate to cancel the COE and you can apply for a new COE and upload the vaccination certificate when you apply for the new COE. Once it is pre-approved and approved, the COE will state if you have 7 or 10 days quarantine.
      Thank you.

  69. John Graham
    April 1, 2021
    Reply

    Dear Khun Rex,

    I am impressed by your answers. On the required COVID insurance is there a company in Thailand that will insure you for a tourist visa if one is over 75.

    THANK YOU

    • April 6, 2021

      Dear John,
      AT the moment, if you are 75 years old, you are unable to buy an insurance online. You need to speak to an insurance broker. You may check this link and ask you query about the possibility of having an insurance for you: https://u.axa.co.th/Health_Lead_SiamLegal
      Thank you.

  70. kosta deeb
    March 31, 2021
    Reply

    i am trying since last monday ( 29 march) to fill in the CEO without any success: i fill in all the details and i upload all the documents such as passport/certificate of vaccine/ insurance and every time i click on submit it keeps tell me that i need to upload the certificate of my vaccine again and i tried also not without it and it keeps ask me to upload again the passport photo.

    Please, I need your help since I already booked my flight to Thailand to be on 8 april and already buy insurance.

    • March 31, 2021

      Dear Kosta,
      Good day.
      When you upload the files, please do not forget to click the arrow icon. Please read the red note below that to make sure you are following the instruction properly.
      Thank you.

  71. Trey
    March 30, 2021
    Reply

    I need to change my flight date. But it dont let me submit a new application

    • April 6, 2021

      Dear Trey,
      If your COE has been approved already, you must call the embassy about the change of flight. if the change of flight is within 72 hours due to cancellation, you can use the same COE.
      Thank you.

  72. Rahul
    March 30, 2021
    Reply

    I am Indian passport holder and currently visiting Dubai.
    I want to travel to Thailand for 15 days and then onwards to Singapore. I have a valid work permit (visa) for Singapore.
    Please help me to confirm on visa requirements?
    Can I fly to Bangkok /Thailand from Delhi by taking a connecting flight?
    Please advise. Thanks

    • April 6, 2021

      Dear Rahul,
      The visa on arrival for Indians was suspended. You must obtain a 60-day tourist visa from the Thai consulate in Dubai. After that, you need to apply for the COE online. You need to book an ASQ hotel for at least 10 days and also purchase COVID Insurance and COVID test before the flight.

  73. Peter
    March 30, 2021
    Reply

    I have a British passport and have applied for COE,

    Do I need to obtain a STV as well ?

    I only intend to stay in Thailand for 28 days

    • April 6, 2021

      Dear Peter,
      Good day.
      You must choose MEDIUM TERM VISITOR- VISA EXEMPTION in order to get a COE under visa exemption. Please do not choose a tourist visa.

      If you choose the Visa Exemption, you must upload your bank statement and return flight within 45 days, together with ASQ Hotel Booking and COVID 19 Travel Insurance which must cover the duration of your stay in Thailand.
      Thank you.

  74. Keenan
    March 30, 2021
    Reply

    Good day,

    My certificate of entry has already been pre-approved. I only need to submit confirmation letter from quarantine hotel. How long will it take for the Certificate of Entry to be issued after i submit all required information? my flight is on 14 April 2021.

    • March 30, 2021

      Dear Keenan,
      Good day.
      If your COE application has been pre-approved, you must upload your flight details and ASQ information and insurance. Normally the approval is within 24 hours. if it has been more than 48 hours, you must call the embassy to follow-up.
      Thank you.

  75. Snow
    March 30, 2021
    Reply

    Hi how long does it take for Coe to be issued. I sent in my application 5 days ago and still have yet to be approved.

    • March 30, 2021

      Dear Snow,
      The pre-approval normally within 48 hours. The second stage and approval will be within 24 hours or sometimes they will issue the COE days before the flight.
      Thank you.

  76. Klaus Liedecke
    March 30, 2021
    Reply

    I have received the PIN by email and have been trying to log in for 3 days. But I always get the answer: Data record not found. What can I do?

    • March 30, 2021

      Dear Klaus,
      You might have provided the wrong spelling of your name or wrong passport number in during the registration.
      Thank you.

    • Klaus Liedecke
      March 31, 2021

      So how can I find out? Do I have to make s new registration?

    • April 9, 2021

      Dear Klaus,
      You can use the “forgot the 6-digit code” button to get the PIN.
      Thank you.

  77. Fabio
    March 29, 2021
    Reply

    Hi Rex,

    some travel agencies announced that a fit to fly certificate is no longer needed after 1th of april. Is that correct? I have never seen this information on official websites from embassy or similars.

  78. March 29, 2021
    Reply

    Hi there,
    My dear boyfriend is planning to come to Thailand in May.
    He is french nationality and wants to visit me for 3 months (and 10 days of quarantine of course )

    How long can he stay in Thailand on visa upon arrival? As far as I know he is only able to stay for 30 days.
    My question is…once he arrives and if he wishes to stay more, what can he do? Can his visa be extended ?
    Thank you 🙂
    Cheers,

    • April 20, 2021

      Dear Vi,
      Good day.
      The visa exemption for your French boyfriend is valid for 45 days and this can be extended for 30 days or 60 days within Thailand. So right now, all he has to do is to apply for the COE under visa exemption program, purchase the COVID 19 insurance, book an ASQ Hotel for 7 or 10 days and the COVID 19 PCR test before the flight.
      To learn more of the latest Thailand Travel Restrictions, please check this page: https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions
      Thank you.

  79. Kendrich
    March 29, 2021
    Reply

    Hello, I am not planning to stay long in Thailand. After the mandatory quarantine of 14 days, I will just need another 5 days to finish my commitment there. Can I purchase a 30 day insurance policy rather than the 60 days? Will it affect the approval of my COE application?

    • April 6, 2021

      Dear Kendrich,
      Yes, you can purchase a 30-day COVID 19 Insurance if your trip is not longer than 30 days. You must provide a return flight within 30 days to make sure that you will have no problem when applying for the COE and also when entering Thailand.
      Thank you.

  80. Nattha
    March 28, 2021
    Reply

    Hi Rex

    Can you suggest me with the day for covid 19 test 72 hours before first fligh starting by the day test or starting by the result (stamped)?

    I’m trying to help my BF.
    Thank you.
    Nattha B.

    • March 29, 2021

      Dear Nattha,
      The RT-PCR test must be conducted within 72 hours before the flight.
      Thank you.

  81. Sam polo
    March 27, 2021
    Reply

    I submit my COE application already but it was rejected due to me using the wrong consulate now I’m using that correct consulate on my new application but I’m not getting the verification CODE my flight is in 5 days please help me process this COE I can’t reach any customer service in thai embassy or Thai itself to assist me I don’t want to be denied entry and miss my flight

    • March 29, 2021

      Dear Sam,
      Please contact the consulate in the first application and request to DELETE your details. You will not be able to submit a new one if the old one was not deleted.
      Thank you.

  82. George
    March 27, 2021
    Reply

    Hi, I’m from England but currently in Dubai and I put the date I was going to Thailand as the 2nd of April on application and it was pre approved. I now think I have to book for around the 4th so I deffently get coe back on time, will this matter when I put the flight and asq booking info in?

    • April 6, 2021

      Dear George,
      It will not matter since the final flight details on your COE will be based on the flight details you provide on the second part of the application. Together with your ASQ Hotel booking and the COVID 19 Insurance.
      Thank you.

  83. Dubravko Dejanovic
    March 26, 2021
    Reply

    Hi Rex
    I booked my ASQ hotel on Agoda application and got confirmation number.
    Is this valid for a quarantine stay ?

    • March 26, 2021

      Dear Dubranko,
      Good day.
      Yes, the ASQ package booked through Agoda is acceptable for the visa and COE applications.
      For the entry to Thailand, please ask the hotel to issue the confirmation letter.
      Thank you.

  84. James Walker
    March 26, 2021
    Reply

    Planning flight to Thailand around 10 April 2021. Can you give me any updates pertaining to covid protocols. Ie… covid test/ fit to fly certificate. Quarantine stay period once reaching thailand. And reasonable quarantine hotels.
    Thanks in advance.

    • March 26, 2021

      Dear James,
      Good day.
      You may check this page as your Guide for the Process: https://www.thaiembassy.com/travel-to-thailand/how-to-travel-to-thailand-in-2021
      You may check this page also for the updates on travel restrictions for April 1, 2021 onwards: https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions
      If you are in the UK or USA, we can assist you in getting visa exemption of 45 days and COE.
      Thank you.

    • Vanessa
      March 27, 2021

      After fill in and upload every information needed and submit. And when submit it always ask me to upload a copy of passport. And reupload again.it will ask me to upload again and again. How to solve this problem. What is the call center for COE number

    • March 29, 2021

      Dear Vanessa,
      Good day.
      You have to make sure you have clicked the “arrow up” when uploading the file.
      Thank you.

  85. Rudy
    March 25, 2021
    Reply

    Hi Rex sorry but I posted earlier but I can’t see my post, my question is I and my 7 month old daughter are going to Thailand next week, we have all the documents and approvals already including the COE, now I like to know how I can register with Thailand Plus app for the both of us, I understand I can do for myself but how to do for my daughter?

    Thank you,

    Kr Rudy

    • April 6, 2021

      Dear Rudy,
      You can sign up for the app yourself and when you arrive at Bangkok airport, you may ask the staff if your family member is also required to have the app or they can fill out another form.
      Thank you.

  86. Pedro Wong
    March 25, 2021
    Reply

    Hi is it possible to travel with my 12 yr old son who is not vaccinated? If so, does he also need travel insurance to enter Thailand or just me? Is there a travel agency that can help us do all the paperwork requirements?

    Thank you

    • March 25, 2021

      Dear Pedro,
      Good day.
      Being vaccinated is not a requirement to enter Thailand. The main requirement is that the traveler has COE or Certificate of Entry and the travel is willing to undergo a mandatory quarantine for 14 days or the reduced quarantine period of 10 days. All travelers regardless of age are required to have a COVID 19 insurance to enter Thailand under their name. Depending on the nationality and the point of departure, our firm can assist you obtain the COE.
      Thank you.

  87. Christophoer
    March 25, 2021
    Reply

    When i try to upload documents, the screen freezes and then shuts down. It has happened about 10 times. I fly on April 15th and just got my Tourist Visa – need to get the COE application in. Any ideas?

    • April 6, 2021

      Dear Christopher,
      I would recommend for you to upload the files that are not too big in size. Big files might cause the system to shut down and your attachments will not be attached or uploaded.
      Thank you.

  88. DT
    March 24, 2021
    Reply

    Hi. Can USA citizens who are vaccinated travel to Thailand for business without quarantine on arrival? We’re thinking of traveling in June. Thank you for your help!

    • April 6, 2021

      Dear DT,
      If you will fly to Phuket and you arrive in July 2021, yes, that is possible not to do quarantine. But you need to book a normal hotel room for 7 days within Phuket also before you can go out of the island.
      Thank you.

  89. Haruki
    March 24, 2021
    Reply

    Hi I would like to clarify if it is only foreigners that requires the Travel insurance policy that covers COVID and no less than 100,000 USD? Does Thai nationals that is returning to Thailand by air requires it too? Please help. Thank you.

    • March 24, 2021

      Dear Haruki,
      Good day.
      Yes, you are correct. The COVID Travel Insurance is only required for foreigners entering Thailand. The returning Thai nationals are not required to have the COVID insurance.
      Thank you.

  90. March 24, 2021
    Reply

    Hi there! I just wonder what if we can not have the vaccine due to allergies? I have not read any about this, for many foreigners have allergies and we wanted to travel for tourism to Thailand. Can you suggest us what to do? This must be put into discussion also. Please let us know. Thanks

    • March 24, 2021

      Dear Grace,
      Good day.
      It is alright if you do not have COVID 19 vaccination. You only need to follow the mandatory quarantine of 10 to 14 days depending on your country of origin and you have a COVID 19 PCR negative test result.
      Thank you.

  91. Kevin Tyro
    March 24, 2021
    Reply

    Fit to Fly, . has that definitely been removed from the requirements as long as you have a Covid Free medical certificate RT PCR. ?

    Is this posted on any official site?

    Thank you

    • March 24, 2021

      Dear Kevin,
      Yes, that would be the case starting April 1st. It is no longer mandatory to have a separate Fit-to-Fly certificate. In most cases, COVID 19 test clinics also provides the fit-to-fly certificate in the same COVID 19 medical certificate.
      Thank you.

  92. walter
    March 24, 2021
    Reply

    hello mr rex
    I have to go to Thailand to find my deaf mute fiancee in the month of April and bring her to the USA that I need to enter Thailand

    • April 6, 2021

      Dear Walter,
      Yes, you can apply for the free visa and COE. You must choose MEDIUM TERM VISITOR- VISA EXEMPTION in order to get a COE under visa exemption. Please do not choose a tourist visa.

      If you choose the Visa Exemption, you must upload your bank statement and return flight within 45 days, together with ASQ Hotel Booking and COVID 19 Travel Insurance which must cover the duration of your stay in Thailand.
      You may download our Guide How to Enter Thailand in 2021 on this page:
      https://www.siam-legal.com/legal-guide/how-to-enter-thailand-2021-guide.pdf
      Thank you.

  93. Caroline Ortega
    March 23, 2021
    Reply

    Hi Rex! Sorry this is responding to another message. My mom is going to be getting her vaccine this week. What are requirements if a thai national is vaccinated and returning back to the country? Does she have to show proof of insurance policy? I also see that you don’t have to complete a fit to fly if you can provide a negative covid test with 3 days of departure?

    • April 19, 2021

      Dear Caroline,
      Good day.
      The Thai national returning to Thailand is not required to provide COVID 19 Insurance. The Thai national is only required to obtain the COE, book an ASQ Hotel for 7 days and to have COVID 19 PCR test before the flight.
      Thank you.

  94. March 23, 2021
    Reply

    Dear REx,
    I just got the COE approved today. When I tried to register for the ThailandPlus apps, it seems unsuccessful, despite the correct COE Code and Reference Code provided repeatedly. Do you know what’s wrong? or do i miss any step?

    • April 6, 2021

      Dear Huat,
      Yes, there has been technical issues with the ThailandPlus app. When you arrive at Bangkok Airport, just ask for assistance from the staff if the same problem persists.
      Thank you.

  95. Luke
    March 23, 2021
    Reply

    Hi Rex

    Do you know if a return flight is required for CoE? I have a one-way flight, as well as work visa in order to start work in Thailand in May. Will I need to book a flight out of Thailand in order to receive CoE approval?

    Kind regards
    Luke

    • April 19, 2021

      Dear Luke,
      Good day.
      If you are applying for the Visa Exemption and COE, yes, the return flight within 45 days is required. If you have a Non Immigrant visa and you are applying for the COE, you do not need a return flight since it is a non immigrant visa.
      To learn more about the latest Thailand Travel Restrictions, please check this page:
      https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions
      Thank you.

  96. Martin
    March 23, 2021
    Reply

    Hello.
    Are we able to apply for a student visa currently? And then apply for our certificate of entry.
    How long does it take for a student visa to be approved.
    Thank you

    • April 28, 2021

      Dear Martin,
      Good day.
      Unfortunately we are unable to assist you obtain an ED visa right now but we can assist you obtain a COE or certificate of entry to Thailand under visa exemption or tourist visa. Just make sure you have the return flight, ASQ Hotel reservation, COVID 19 insurance and you have the COVID test before your flight.
      Thank you.

  97. Jerry Litton
    March 23, 2021
    Reply

    I am in kenya and planning on departing late April. I have left from here last Nov. and stayed at a ASQ in BKK. I have a marriage visa. My situation is the same as before with the difference of I now have had the Covid vaccine, Will the quarantine requirements be the same as last November?
    Thanks,
    Jerry

    • April 28, 2021

      Dear Jerry,
      Good day.
      Yes, the quarantine will still be 14 days since you are flying from Africa even if you are already vaccinated. You need to apply for the COE, book an ASQ hotel to do a quarantine for 14 days and also provide a COVID 19 insurance.
      Thank you.

  98. Rachel Bourque
    March 23, 2021
    Reply

    Hello Mr. Rex,

    I am wondering if you know, with the new guidelines that Thailand is putting in place this April, will foreigners still need a COE in order to enter the country? And the insurance will still be necessary?

    Thank you for your answer!

    • March 23, 2021

      Dear Rachel,
      Yes, the COE will be required and the insurance will be required also. Starting April 1, the only difference is the quarantine days. It is 10 days instead of 14 days so you may have to check with your ASQ hotel about the reduced number of days. The fit-to-fly certificate will not be required as long as you have COVID 19 medical certificate with negative result.
      Thank you.

    • Megan droster
      March 26, 2021

      Is there a way to get a Coe quicker than 15 days my father wasn’t aware of this and his flight leaving from Chicago on the 31st

    • April 6, 2021

      Dear Megan,
      The Thailand COE application in the US normally takes 3 to 5 days. In the UK, it takes 2 days.
      Thank you.

  99. Luke
    March 22, 2021
    Reply

    Hi Rex

    I’m travelling to Thailand in the next month to begin teaching. I will be arriving on a work visa. Do you know if I need a return flight for CoE approval? I only have a one-way flight, as my work visa will be extended to 1 year after I arrive.

    Thanks and kind regards
    Luke

    • April 28, 2021

      Dear Luke,
      Good day.
      If you will be entering Thailand on a 90-day Non Immigrant B visa, you do only need to show a one-way flight. The return flight is not required. You need to have a COVID Insurance of at least 90 days, so that means you can have 90, 180 or even 365 days insurance policy. You also need to book an ASQ hotel for either 7 or 10 days depending if you are are vaccinated or not.
      Thank you.

  100. March 22, 2021
    Reply

    Sir,

    Good day.

    I applied COE and my first application got rejected due to BOI letter not enclosed. today again i applied at end of the application process i didn’t received application number. instead of this got the message that your request is being consider. twice i applied i got same message. Can i do it once again or i can wait for few more hours for waiting reply from Royal consulate?

    Please guide me

    regards,
    Masood

    • March 22, 2021

      Dear Mohamed,
      You will not register for a new one. Rather, you only need to click the “yellow button” that says update information and upload the missing document.
      Thank you.

    • mohamed masood
      March 22, 2021

      Mr. Rex,

      Thanks for your reply.

      Now how can know my application is accepted? bcs i didnt receive any confirmation or application number.

      Please guide me.

      regards,
      Masood

    • March 22, 2021

      Dear Masood,
      You can check your 6-digit code using the ‘forgot the code’ feature in the website.
      Thank you.