How to Buy Thailand Travel Insurance from Indonesia

COVID-19 Health Insurance

COVID-19 Health Insurance

We live in a different world post-Covid. But the world has always been full of differences. Different people, different beliefs, different cultures. Differences challenge us, push us outside our comfort zones, and help us grow. No matter these differences, there is something that makes us all the same, a love of travel.

Travel helps us discover the unknown and learn what is out there. Every country has something unique and travelers can learn about others, whether in their country or as two strangers discovering something new on a foreign shore.

In some ways, the more things change, the more they stay the same. As countries ease their travel restrictions and entry processes post-pandemic, people have adapted and are ready to get back into the world. One thing hasn’t changed. Covid is less of a focus now, but there are still things that can happen while an Indonesian citizen is abroad. Travelers need to be responsible for themselves. This is why Travel Insurance is as important now as it was before Covid.

Travel Insurance for Indonesian Travelers

It’s best not to think of Travel Insurance as “Covid Insurance”. Because it was a travel requirement over the past two years, people stopped thinking of Insurance as Travel Insurance. Everything was Covid, Covid, Covid.

But comprehensive Travel Insurance covers people so much more than Covid. Things happen. Flights are delayed. Luggage is lost. Accidents occur. This is why we need Travel Insurance.

Travel Insurance is the safety blanket against

  • Medical emergencies
  • Personal injury & accidents
  • Missed or delayed flights
  • Damage to belongings
  • Lost luggage

In Thailand, foreign visitors cannot receive free medical care. If you have an accident or suffer a personal injury, you will need to pay any medical expenses. If you lose luggage, or a flight is delayed, you will have other costs. Depending on the severity, this could be thousands of Rupiah.

Travel Insurance gives you peace of mind while abroad, and using a trusted company in your destination country makes it easy.

AXA Thailand: AXA Sawasdee Thailand

AXA Sawasdee Thailand is a well-known and respected insurance company in Thailand that caters to travelers from around the world. Their policies are straightforward and trusted by Thai authorities and medical institutions.

You may get the best Travel Insurance here:

COVID Travel Insurance Thailand

Benefits of AXA Sawasdee Thailand

It is possible to organize Travel Insurance through your home country, but there are many advantages to using an international company based in the country you are visiting.

Thai Approved

Using a local insurance company that is respected and trusted can simplify processes in the unfortunate event you need to make a claim. AXA staff are familiar with medical institutions in the country and are trained to deal directly with these institutions. AXA staff speak the Thai language and are familiar with local laws.

Using an insurance company from your local country may present issues internationally, or have certain exclusions when making a claim in Thailand. AXA Sawasdee is designed for Thailand.

Offered Packages of Travel Insurance

Many travelers have different levels of comfort for traveling and protection. AXA provides multiple packages to cater to any traveler’s needs. Indonesian travelers can choose between 2 insurance packages for their trip:

Each package offers a different level of cover and claim amounts.

No Waiting Period

Many insurers have a 14-day waiting period for their conditions. This means that you either need to purchase your insurance weeks in advance or risk not being covered until the day you finish your vacation.

Because AXA understands Indonesian holiday-goers want to feel safe from the moment they land in Thailand, they have removed any 14-day waiting period, so visitors are protected from day one.

Choice of Policy Duration

Many insurance companies offer limited choices for the length of their policies.

Holiday makers want to know they are covered until they land home safely, so visitors from Indonesia can select the duration of their AXA Insurance policy.

Whether you stay for 15, 30, 60, 90, or 180 days, you are covered while visiting. If you are looking at Thailand as a potential relocation or long-stay destination, AXA has coverage for those looking long-term.

AXA knows plans change, so if you decide to extend your holiday you don’t have to worry about canceling and reapplying. Just call them and extend your existing policy.

Days in Quarantine and Covid Diagnosis

If you are diagnosed with Covid while in Thailand, AXA Sawasdee Thailand covers days spent in quarantine. If you require medical attention while in quarantine, AXA Sawasdee Thailand can assist with organizing professional medical care and emergency transport.

Though many insurance companies now include Covid cover as standard practice, some companies will place exclusions if a traveler is diagnosed as Asymptomatic. This is not the case with AXA Sawasdee. You can make a claim on your policy if you are diagnosed as Symptomatic or Asymptomatic.

24/7 Dependable Service

AXA Sawasdee Thailand’s insured travelers have access to their 24/7 helpline. At any time of the day, helpful staff are available to address your concerns and offer assistance.

They pride themselves on the quick service you can depend on. If you need the insurance policy and certificate quickly, AXA Sawasdee Thailand can do that.

Certificate of Insurance

Foreign visitors are no longer required to provide proof that they have insurance when in Thailand. But in the unlikely event that an Indonesian citizen needs to make a claim or provide insurance documents to a doctor or hospital, the last thing they want is to be searching through a multi-page policy.

Indonesian visitors will receive a convenient 1-Page Certificate of Insurance when they purchase Travel Insurance with AXA Sawasdee Thailand. The certificate contains all relevant policy details and can save time and frustration in a stressful situation.


You can get a full refund of the insurance premium if the Royal Thai Embassy/Consulates do not accept your AXA Sawasdee Thailand insurance. You must provide proof that the policy was not accepted by the Embassy, e.g. a web page of the Embassy listing the requirement, or a leaflet with the Embassy header/logo.

How to Buy Travel Insurance from Indonesia

You can easily organize your AXA Sawasdee Travel Insurance online. Follow these instructions:

Thailand Travel Insurance Plan 2

  • Go to the AXA Sawasdee Thailand website and apply.
  • Pick between the 2 packages: AXA Insurance Package 1 or Package 2.
  • Pay for your policy.
  • Receive the insurance policy and certificate by email moments after your payment.
  • You can then print your 1-Page certificate if you like to carry a hard copy.

Tips to Make Sure your Insurance is Approved

Before traveling, it is always best to check the details of your policy. You want to make sure that:

  • Incidents relating to COVID-19 are not excluded.
  • Your policy covers your entire stay in Thailand.
  • Your details are correct.

Indonesians have always loved traveling to Thailand. It offers a sense of home while providing a new culture and unique experiences. With a little planning and the right protection, Indonesians can again visit the Land of Smiles and enjoy time away from home.

Royal Thai Embassy and Consulates in Indonesia

For more information about your travel to Thailand, you can visit or contact the Royal Thai Embassy located in Indonesia:

Royal Thai Embassy, Jakarta

  • Address: JI. DR Ide Anak Agung Gde Agung kav., NO. 3.3 (Lot 8.8), Kawasan Mega Kuningan, Jakarta Indonesia 12950.
  • Email Address: [email protected]
  • Contact No.: +62 21 2932 8190–94
  • Social Media Page: Royal Thai Embassy, Jakarta
  • Business Hours: 9:00 am – 5:00 pm

Royal Thai Honorary Consulate, Denpasar

  • Address: Jl. Ciung Wanara 4 No.26 Renon Denpasar Bali, Indonesia, 80234
  • Email Address: [email protected]
  • Contact No.: +62 8123825542
  • Business Hours: 9:00 am – 5:00 pm

Royal Thai Honorary Consulate, Medan

  • Address: Jl. Cut Mutia No.6 Medan, North Sumatra, Indonesia 20152
  • Email Address: [email protected]
  • Contact No.: +62 6 1415 2425
  • Business Hours: 9:00 am – 5:00 pm

Royal Thai Honorary Consulate, Surabaya

  • Address: Jl. Perak Timur No.56, Surabaya, East Java, Indonesia 60164
  • Email Address: [email protected]
  • Contact No.: +62 3 1357 8001
  • Business Hours: 9:00 am – 5:00 pm

Get your Travel Insurance here:

COVID Travel Insurance Thailand

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