How to Buy Thailand Travel Insurance from New Zealand

COVID-19 Health Insurance

COVID-19 Health Insurance

New Zealand should be commended on how it handled the Covid-19 crisis. They were one of the first countries to impose travel restrictions which helped curb the spread of Covid in the early days of the pandemic.

Like Thailand, New Zealand was also one of the last countries to remove its restrictions. Both countries share a philosophy of protecting their citizens while knowing their countries rely heavily on tourism. It is a fine line to walk as the pandemic winds down.

Kiwis love to travel the world and are loved well wherever they go. They are one of the closest people to Thais with a reputation for being laid back. But because Kiwis love to get out and about, and have a lot of visitors themselves, they understand the importance of protection when abroad.

Covid gave insurance a bad name. No Covid Insurance, no travel. Simple. But things are looking up, because from July 1st, 2022, New Zealanders no longer need to show proof of Covid Insurance to visit one of their favorite countries.

Like New Zealand, Thailand is an outdoor country. Thailand shares New Zealand’s natural beauty, but it is the polar opposite. The culture, food, and landscape are as different as it gets, yet Kiwis will appreciate the change of scenery. For those NZ travelers chasing something new, Thailand is the perfect holiday destination.

There are many adventures to have, but unfortunately, when outdoors or abroad, things can happen. This is why Travel Insurance is important. It is the safety net that saves you from having to worry about unexpected costs. Travel Insurance mattered before Covid, and will certainly matter after Covid.

Travel Insurance for New Zealand Travelers

If you have ever traveled overseas, or considered leaving NZ, you know things can happen that are out of your control. Luggage is lost, flights are delayed, accidents occur and personal injury is possible. You cannot control these things, but you can protect yourself so they don’t disrupt your holiday.

Travel Insurance is not Covid Insurance. It is much more. It provides cover against incidents like:

  • Medical emergencies
  • Personal injury & accidents
  • Missed or delayed flights
  • Damage to belongings
  • Lost luggage

It is important to know that, unlike in New Zealand, foreign visitors cannot receive free medical care in Thailand. If you have an accident or suffer a personal injury, you will need to pay any medical expenses. If you lose luggage, or a flight is delayed, you will have other costs. Depending on the severity, this could be thousands of dollars.

Because medical care is free in New Zealand, Travel Insurance is often overlooked when heading overseas. But Travel Insurance gives you peace of mind while abroad, and using a trusted company in your destination country makes it easy.

AXA Thailand: AXA Sawasdee Thailand

AXA Sawasdee Thailand is a well-known and respected insurance company in Thailand that caters to travelers from around the world. Their policies are straightforward and trusted by Thai authorities and medical institutions.

Get the best Travel Insurance here:

COVID Travel Insurance Thailand

Benefits of AXA Sawasdee Thailand

It is possible to organize Travel Insurance through your home country, but there are many advantages to using an international company that is based in the country you are visiting.

Thai Approved

Using a local insurance company that is respected and trusted can simplify processes in the unfortunate event you need to make a claim. AXA staff are familiar with medical institutions in the country and are trained to deal directly with these institutions. AXA staff speak the Thai language and are familiar with local laws.

Using an insurance company from your local country may present issues internationally, or have certain exclusions when making a claim in Thailand. AXA Sawasdee is designed for Thailand.

Offered Packages of Travel Insurance

Many travelers have different levels of comfort for traveling and protection. AXA provides multiple packages to cater to any traveler’s needs. Kiwi travelers can choose between 2 insurance packages for their trip:

Each package offers a different level of cover and claim amounts.

No Waiting Period

Many insurers will have a 14-day waiting period for their conditions. This means that you either need to purchase your insurance weeks in advance or risk not being covered until the day you finish your vacation.

Because AXA understands New Zealanders want to feel safe from the moment they land in Thailand, they have removed any 14-day waiting period, so visitors are protected from day one.

Choice of Policy Duration

Many insurance companies offer limited choices for the length of their policies.

Holiday makers want to know they are covered until they safely land home, so visitors from New Zealand can select the duration of their AXA Insurance policy.

Whether you stay for 15, 30, 60, 90, or 180 days, you are covered while visiting. If you are looking at Thailand as a potential relocation or long-stay destination, AXA has coverage for those looking long-term.

AXA knows plans change, so if you decide to extend your holiday you don’t have to worry about canceling and reapplying. Just call them and extend your existing policy.

Days in Quarantine and Covid Diagnosis

If you are diagnosed with Covid while in Thailand, AXA Sawasdee Thailand covers days spent in quarantine. If you require medical attention while in quarantine, AXA Sawasdee Thailand can assist with organizing professional medical care and emergency transport.

Though many insurance companies now include Covid cover as standard practice, some companies will place exclusions if a traveler is diagnosed as Asymptomatic. This is not the case with AXA Sawasdee. You can make a claim on your policy if you are diagnosed as Symptomatic or Asymptomatic.

24/7 Dependable Service

AXA Sawasdee Thailand’s insured travelers have access to their 24/7 helpline. Any time of the day, helpful staff are available to address your concerns and offer assistance.

They pride themselves on the quick service you can depend on. If you need the insurance policy and certificate quickly, AXA Sawasdee Thailand can do that.

Certificate of Insurance

Foreign visitors are no longer required to provide proof that they have insurance when in Thailand. But in the unlikely event that a New Zealander needs to make a claim or provide insurance documents to a doctor or hospital, the last thing they want is to be searching through a multi-page policy.

NZ travelers will receive a convenient 1-Page Certificate of Insurance when they purchase Travel Insurance with AXA Sawasdee Thailand. The certificate contains all relevant policy details and can save time and frustration in a stressful situation.


You can get a full refund of the insurance premium if the Royal Thai Embassy/Consulates do not accept your AXA Sawasdee Thailand insurance. You must provide proof that the policy was not accepted by the Embassy, e.g. a web page of the Embassy listing the requirement, or a leaflet with the Embassy header/logo.

How to Buy Travel Insurance from New Zealand

Get a quote and buy your AXA Sawasdee Thailand COVID insurance online. They make the process simple and you will receive your Travel Insurance certificate within minutes.

Thailand Travel Insurance Plan 2

  • Go to the AXA Sawasdee Thailand website and apply.
  • Pick between the 2 packages: AXA Insurance Package 1 or Package 2.
  • Pay for your policy.
  • Receive the insurance policy and certificate by email moments after your payment.
  • You can then print your 1-Page certificate if you like to carry a hard copy.

Tips to Make Sure your Insurance is Approved

Before traveling, it is always best to check the details of your policy. You want to make sure that:

  • Incidents relating to COVID-19 are not excluded.
  • Your policy covers your entire stay in Thailand.
  • Your details are correct.

Thailand is once again opening its arms to Kiwi visitors. New experiences are waiting for new and seasoned travelers alike. The world is returning to normal and New Zealanders can get back into the world and enjoy the beauty, relaxation, and exotic food that is just different enough to make a holiday worthwhile. Safe travel is everyone’s responsibility and having the right cover will allow you to kick back and enjoy yourself.

Get your Travel Insurance here:

COVID Travel Insurance Thailand

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  1. Lawrence Bane
    July 7, 2022

    I want cover from the Time I leave New Zealand to the day I arrive back in NZ ..Not from the Day I arrive in Thailand ,to the Day I leave Thailand.. ie, lost of baggage when I going each way

    April 26, 2022

    Do you offer covid Insurance coverage for 77 year olds in good health please.