How to Buy Thailand Travel Insurance from Malaysia

COVID-19 Health Insurance

COVID-19 Health Insurance

Imagine yourself in Thailand, overlooking a radiant beach and holding an iced cold drink. Enjoy the moment and remember, “life is a dream”. This is the moment you dreamed of during the pandemic.

We plan our holidays for the best but need to prepare for the worst. During the pandemic, countries like Thailand implemented strict quarantine and entry processes. Malaysian visitors had to provide proof of hotels and flights, apply for Thailand Pass and show a valid Covid Insurance Policy. As neighbors, this was something many Malaysians were not used to. The two countries shared a border, and it was easy to get from Malaysia to Thailand.

From July 1st, Thailand has removed its restrictions and is welcoming its southern neighbors back to the country. Malaysian travelers can cross the border for a week or a weekend. It is easy to hop on a flight from Kuala Lumpur and enjoy the beaches, jungles, food, and drinks.

Malaysians understand the importance of planning a trip and protecting themselves when crossing the border. Before Covid, Malaysian visitors would make sure they had comprehensive Travel Insurance. Things can happen in other countries, and many of them are out of a traveler’s control. Travel Insurance is the safety blanket against these things.

Now the pandemic is ending, Covid is not the focus anymore. Malaysians no longer need to show proof of Covid Insurance. But Travel Insurance is something all responsible travelers should have, and in Thailand, it is easy to get.

Travel Insurance for Malaysian Travelers

If you’ve ever traveled overseas, or considered leaving Malaysia, you know many things can happen that are out of your control. Luggage is lost, flights are delayed, accidents occur and personal injury is possible. This might not seem like a big thing when living close to your destination, but on your holiday is to enjoy yourself, and not worry about disruptions.

Travel Insurance is not Covid Insurance. It is much more. It provides cover against incidents like:

  • Medical emergencies
  • Personal injury & accidents
  • Missed or delayed flights
  • Damage to belongings
  • Lost luggage

Even though Thailand and Malaysia are close, Malaysian visitors cannot receive free medical care. If you have an accident or suffer a personal injury, you will need to pay any medical expenses. If you lose luggage, or a flight is delayed, you will have other costs. Depending on the severity, this could be thousands of Ringgit.

Travel Insurance gives you peace of mind while abroad, and using a trusted company in your destination country makes it easy.

AXA Thailand: AXA Sawasdee Thailand

AXA Sawasdee Thailand is a well-known and respected insurance company in Thailand that caters to travelers from around the world. Their policies are straightforward and trusted by Thai authorities and medical institutions.

Get your best Travel Insurance here:

COVID Travel Insurance Thailand

Benefits of AXA Sawasdee Thailand

It is possible to organize Travel Insurance through your home country, but there are many advantages to using an international company that is based in the country you are visiting.

Thai Approved

Using a local insurance company that is respected and trusted can simplify processes in the unfortunate event you need to make a claim. AXA staff are familiar with medical institutions in the country and are trained to deal directly with these institutions. AXA staff speak the Thai language and are familiar with local laws.

Using an insurance company from your local country may present issues internationally, or have certain exclusions when making a claim in Thailand. AXA Sawasdee is designed for Thailand.

Offered Packages of Travel Insurance

Many travelers have different levels of comfort for traveling and protection. AXA provides multiple packages to cater to any traveler’s needs. Malaysian travelers can choose between 2 insurance packages for their trip:

Each package offers a different level of cover and claim amounts.

No Waiting Period

Many insurers will have a 14-day waiting period for their conditions. This means that you either need to purchase your insurance weeks in advance or risk not being covered until the day you finish your vacation.

Because AXA understands Malaysian travelers want to feel safe from the moment they land in Thailand, they have removed any 14-day waiting period, so visitors are protected from day one.

Choice of Policy Duration

Many insurance companies offer limited choices for the length of their policies.

Holiday makers want to know they are covered until they safely land home, so visitors from Malaysia can select the duration of their AXA Insurance policy.

Whether you stay for 15, 30, 60, 90, or 180 days, you are covered while visiting. If you are looking at Thailand as a potential relocation or long-stay destination, AXA has coverage for those looking long-term.

AXA knows plans change, so if you decide to extend your holiday you don’t have to worry about canceling and reapplying. Just call them and extend your existing policy.

Days in Quarantine and Covid Diagnosis

If you are diagnosed with Covid while in Thailand, AXA Sawasdee Thailand covers days spent in quarantine. If you require medical attention while in quarantine, AXA Sawasdee Thailand can assist with organizing professional medical care and emergency transport.

Though many insurance companies now include Covid cover as standard practice, some companies will place exclusions if a traveler is diagnosed as Asymptomatic. This is not the case with AXA Sawasdee. You can make a claim on your policy if you are diagnosed as Symptomatic or Asymptomatic.

24/7 Dependable Service

AXA Sawasdee Thailand’s insured travelers have access to their 24/7 helpline. Any time of the day, helpful staff are available to address your concerns and offer assistance.

They pride themselves on the quick service you can depend on. If you need the insurance policy and certificate quickly, AXA Sawasdee Thailand can do that.

Certificate of Insurance

Foreign visitors are no longer required to provide proof that they have insurance when in Thailand. But in the unlikely event that a citizen of Malaysia needs to make a claim or provide insurance documents to a doctor or hospital, the last thing they want is to be searching through a multi-page policy.

Malaysian travelers will receive a convenient 1-Page Certificate of Insurance when they purchase Travel Insurance with AXA Sawasdee Thailand. The certificate contains all relevant policy details and can save time and frustration in a stressful situation.


You can get a full refund of the insurance premium if the Royal Thai Embassy/Consulates do not accept your AXA Sawasdee Thailand insurance. You must provide proof that the policy was not accepted by the Embassy, e.g. a web page of the Embassy listing the requirement, or a leaflet with the Embassy header/logo.

How to Buy Travel Insurance from Malaysia

If you are a Malaysian traveler planning to visit Thailand, you don’t need to worry about how you buy a policy. Malaysians can get a quote and organize their insurance online.
Thailand Travel Insurance Plan 2

  • Go to the AXA Sawasdee Thailand website and apply.
  • Pick between the 2 packages: AXA Insurance Package 1 or Package 2.
  • Pay for your policy.
  • Receive the insurance policy and certificate by email moments after your payment.
  • You can then print your 1-Page certificate if you like to carry a hard copy.

Check your Travel Insurance

Before traveling, it is always best to check the details of your policy. You want to make sure that:

  • Incidents relating to COVID-19 are not excluded.
  • Your policy covers your entire stay in Thailand.
  • Your details are correct.

With the border open and restrictions removed, it is time to get away for the weekend. You can find a cheap, easy flight and be in Thailand within a few hours. The food is ready, the beach waits and there is a cool drink with your name on it. With the right planning and protection, Malaysians can arrive and know they are covered against those unexpected events, able to enjoy every moment away.

Get your Travel Insurance here:

COVID Travel Insurance Thailand

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  1. Oh chee kiong
    June 10, 2022

    I want go Thailand for holiday

  2. Mansor
    June 3, 2022

    My wife and I are travelling to Bangkok, Thailand for about 5 days this month. We understand that AXA provides covid-19 insurance coverage of USD10K as required by the Thai govt. My question is:
    1. How much does it cost in Ringgit Malaysia, for each of us
    2. What do I need to do to apply?
    3. How long is the process to get this?
    4. Does AXA also provide services to apply for Thailand Pass and how much does it cost and how long?

  3. Choy chee keong
    June 1, 2022

    I help my friend buy insurance

  4. chithra
    May 26, 2022

    Can i know if I visit thailand for 5 days do i need to purchase the insurance

  5. Philip Mya
    May 16, 2022

    Dear Sir/Madam,

    I would like to buy Health insurance for me and my wife for retirement visa in Thailand. I am now in Malaysia.

    Thanks and Regards.